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July 2023 by j. gar
Mona was fantastic and so helpful go ask for her she had great style and was friendly. Every suggestion was good and thoughtful
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June 2023 by Jay Bird
terrible customer service . They would not let us try on clothes told us to come back tomorrow. We drove back they told us to come back the next day to try on clothes because people steal and they dont have enough people to watch everyone. They were so rude. When I left were laughing at us. She did not know my friend was still in there and could hear them talking about us and laughing ( ha ha they dont need to try on clothes anyway) I will never step foot again in this place and or give them my business.
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February 2023 by Price Family
Terrible experience. It was slow and I was the only customer in the store. I literally did not see any employees anywhere. I was in the store for at least 20 minutes browsing for some clothes for my daughters. Not one person came to check on me or even say a word… it was very strange. I’m in the retail business and if that ever happened at my work somebody would be getting fired. Go somewhere else! The. People who work there have absolutely no drive and couldn’t care less in helping you. Wow.
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February 2023 by Clementine Young
Horrible customer service. The young man I had asked for help was extremely rude and very unhelpful. When I asked to speak to the manager, he replied that he was. Messy store with extremely unprofessional staff.
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February 2022 by MISS SHELLIE
Definitely Lacks Customer service Walked in the store with my son and daughter, stood next to an employee with green long hair, looked at some shoes, she was 2 feet away and. Not 1 time said hello or asked if we needed anything. Walked to the back of the store still looking, there were zero other customers. Walked past another employee folding shirts, nothing! she didn’t even look up, no hello and no goodbye. Went to champs and purchased 4 pair of shoes. Never going back
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February 2022 by Brent Budzichowski
Big thanks to Hannah for all her help. Outstanding employee. Should be recognized!!!
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August 2021 by Alix Martinez
Great customer service.
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August 2021 by Rachel Mills
Absolutely love this store
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July 2021 by Loren B.
Yet another trendy mall store with clothes for men and women, heavy on surfing and skate brands, California nods, and a section devoted to styles that throw back to the movie Clueless. Tilly's reminds me a bit of Pacsun, only with more diversity and some better looks. Beyond that, there was not much remarkable about it from my perspective. Service was as expected. The store was clean and well organized and prices true to market. They had some cool denim shorts with drawstrings I liked. On the girls side, a section had colorful wool skirts and tops with plaid and argyle. A jeans brand I did not recognize seemed to dominate. Fun stuff! Make sure to visit the back section for 30% and 50% off items. This area was picked over, of course.
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February 2021 by Charmaine Cassler
Great customer service. Very helpful.
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December 2020 by Gabriel Blair
I have been in three times and all three times the employees were VERY helpful and insightful in assisting me in finding fashionable and comfortable clothing. Thank you Tilly's!
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September 2019 by J Mac
Just need more girl clothes in the kids department
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May 2019 by Shelby Hill
Love shopping here. I spend at least $100 every time I come here but I won't be returning this time. I was shopping for myself in the little boys section and was asked by a male employee who had a pony tail if I was shopping for my son in front of other customers. I felt so embarrassed and said no and then he replied with “ohhhh your shopping for yourself†I was already humiliated. He could have asked if I needed any help or if I was looking for something in particular. I just felt so discriminated and hurt. I left the store disappointed that I wasn't getting the clothes i wanted. Guess I'll be going somewhere else from now on.
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June 2017 by Aspyn Raymond
I LOVE THEIR CLOTHES AND I LOOOVVEEE THEIR HATS!
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July 2016 by Elvia Ramirez
cool items :]