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April 2024 by Savita G.
When I picked up my glasses, r. Jesus was very helpful & did an excellent job.Subhash Grover
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February 2024 by Angela Njoku
Very attentive, professional,friendly….
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February 2024 by google user
Crystal was very nice and knowledgeable. She was very understanding and patient. We laugh and talked . The Store Manager is great as well.
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February 2024 by Maricela Hinojosa
Great Service! I am Extremely happy with my New Glasses! Both Crystal and Erica were so kind and very helpful! I will be referring this location to everyone!
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January 2024 by Kennedy Maclachlan
Erika was AMAZING!! So sweet and so attentive! She worked with us to find the perfect fit and made the whole trip such a fun experience! 100% recommend!
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January 2024 by Silvia Velasquez
They are very helpful and patient. They really care about the customers.
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January 2024 by Noemi Marron
Jesus was very attentive, detailed, and provided phenomenal customer service all around! He went above and beyond in providing a great experience from beginning to end! He made sure I understood every step of the process!! Will definitely recommend this Visionworks to all my friends and family!
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January 2024 by Tanya Waldo
Crystal is super attentive and helpful. Process was quick and smooth.
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January 2024 by Armetta LaShun
They're friendly, professional, and attentive. I didn't feel rushed and I had all of my questions answered. I highly recommend them.
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January 2024 by Ann Ford
I like the walk-in service, and the wait wasn’t long. The technician was very friendly and paid extra attention to my needs. I walked in with broken frame, nose piece was shattered and had broken off. My technician first offered to get me a temporary frame to put my lens in so that my visit would be more enjoyable. At the same time she was able to put in my order for a new prescription and frame. By the end of the sale, I had tried on the temporary frame for my old lenses but the frames had changed my original prescription. My old lenses fit like a glove in my temporary frames but when I put the glasses on I felt slight light headed and my vision was off. She kept trying to do different things with these frames but it wasn’t working. Finally, I thought maybe my vision would get better if I gave it some time for my eyes to settle. So I left. As I was walking out of the mall to my car I then began to have double vision, and I knew I couldn’t drive that way, so I went back. My technician was very caring towards me and continued to help work out this problem. Between the two of us, we saw that the temporary frame was a bit smaller than the old broken frame I had, so she switched out the lenses for a different frame and I got my prescription back! I had no more light headed feeling and no more double vision. I was able to see correctly and to drive home safely that night. I literally walked away with tears of joy! Thank you to the technicians who helped me that evening. Your care and actions to make sure my needs were met also made sure I was safe to function in everyday activities.
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December 2023 by Jenn W
I walked in just to get a little bit of information and they were super crowded. Erika took the time to acknowledge me and get my info to help me as soon as she was done with a customer. I was able to get an appointment for an exam the same day and order my contacts. I really appreciated how nice and professional everyone was. Good customer service is key for me and very hard to find. Thank you again Ms. Erika!
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December 2023 by Jim Munger
Crystal made my visit & selection of frames and lenses the easiest and fastest I have ever enjoyed in glasses selection.
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December 2023 by Ron Moon
Each year I look forward, (as much as possible) to updating my eyewear, Knowing it will be a pleasure being able too trust the service I.receive. I never feel rushed, but know I will receive the necessary assistance to make sure I get the best possible product. This year was the first time I needed one pair ordered, but they didn't seem to mind. Didn't take long and I'm happy with them.
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November 2023 by Elisa
The associate asked for my insurance card & prescription immediately after I told her I definitely needed new glasses. So when I selected my frames, she had already input all of my information. She was very efficient and answered my questions thoroughly. She also asked whether I had more questions. There were several stylish frames at very reasonable prices too. I was quite pleased with this visit.
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October 2023 by Arlene Hammers-rivera
Erika was extremely helpful! Provided answers to all questions that we had. Very patient and had a great attitude the entire visit. Definitely would recommend her ro anyone!
