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June 2025 by Karla Venice
Always poor customer service! Bakery staff never answers the phone or is in the department when they are supposed to be. I had ti be serviced by deli workers several times while wanting assistance from the bakery. I have a cake to pick up in the morning and have tried to get through to them three times without success. My calls are pushed to customer service who also doesn't understand why no one answers when they should be there. Also, I picked up a cake here that they packed in a flimsy cardboard cake box. This made the cake difficult to transport and store. Frosting was damaged on trip home.
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December 2024 by Carmela Williams
I placed a cake order 3 days in advance for my daughters birthday. Went to pick it up and they did not have the cake nor could they find the order. I even called the day before to confirm. The woman working at the time of pickup was in training. She did the best she could to provide me with a cake. It was obviously late, but I appreciate her efforts. However, there was no compensation for their mistake and the situation was totally unacceptable.
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October 2024 by Jokhiem G.
I've come here on Halloween for a dinosaur costume but the one I got was to small and I got my cash back but I never got a dinosaur costume because they were out! HAVE MORE DINOSAUR
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July 2024 by Joachim P.
Has everything with great price! Everyone is super friendly! store is clean and well kept.
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June 2024 by Phillip E S.
Didn't really need or want anything as I was in the area rather early for a 6:30 p.m. appointment with a colleague. Quite simply, I had time to kill. The store was immaculately clean and well organized. Since it was obvious I was rambling around with no real clear aim or direction, I wasn't bothered; however, a few vendors and staff members were welcoming and friendly. If I'm ever in the area again, I would gladly shop here again.
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April 2024 by Debby H.
They've got the parking lot all torn up so it's very difficult to park and go in. They are blocking handicap spaces with some of the equipment. They had some handicap cart charging and since I need one and I'm disabled I got one. It was at 100% charged. As I was leaving a man that works from Walmart rudely stopped me and said I wasn't supposed to be on that cart because it was brand new. I don't know what kind of reasoning that is because it was charged up and ready to use. Another lady used needed it and he wasn't going to let her have it. Up til now I would drive from Fort Worth to shop at this Walmart, but why should I if that's the treatment I'll get.
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December 2023 by CM C.
Automotive Service is HORRIBLE! The people who work in the automotive department are incredibly rude and UNKIND. An oil change advertised at $55.00 cost over $75. because they replaced an extra piece without even checking then gave the run around about why it was taking so long when there were. O other cars in the service bay. HORRIBLE HORRIBLE HORRIBLE
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November 2023 by Taylor N.
The pick up service sucks. They are slow. We are notified it's ready and have to wait 40 min before someone says it's not ready?! It's takes 3 workers to bring out orders. Don't go to this store!
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October 2023 by Suz M.
They offer an incredible selection in every aisle and making it easy to find everything I needed. The staff provided good service and I left the store with everything I wanted. Was definitely a place to get my essentials.
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October 2023 by Ky C.
Listen, I get that the people who clean the restrooms don't control what messes people make. But this is ridiculous. It's constant, over half the time I go to use the restroom, I walk out because of the odor and how gross it is. Urine, feces, used toilet paper, BLOOD, and leaking toilets. Almost every picture is from a different day. I've complained a few times but at this point, the managers need to make sure the people hired to clean the restrooms actually do.
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September 2023 by Claire H.
If you order food online to be delivered expect to spend all ur money and not get a quarter of ur food delivered lmfao
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August 2023 by Melissa L.
They don't make a good job of keeping the aisles stocked. I don't know if there is a slack of planning but this happens all the time
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July 2023 by Domestic G.
Well 2 1/2 *. I dont doubt it. I purchased a tv from walmart.com in sep. I also purchased the extended warranty. I went on the walmart.com chat to find out how to exchange my 10 month old tv for one that works. I was given a number by the .com chat lady and told that would expedite the exchange. I took my 55 inch tv back to walmart and had all the receipt, the return number and the remote. I told the pos manager Grace and When I told her I purchased it online. She looked at the other girl and said. Oh, she says she purchased it on line. I have all the information because it's right on my Walmart. Account with all the numbers and the information that she needed. But she wouldn't look at that. She just told me that if I didn't have. The paperwork, the remote and everything that came with the TV. When it was new, they couldn't take it back. Now I don't know about you but once. I have a TV out of the box and have it set up. I don't keep the paperwork there's no reason to I bought the extended warranty that had all the information on it that they would have needed had it been passed the warranty date? Now, I'm not angry that the TV went out. I understand things happen. I'm angry with the fact that manager. That has no business helping customers whatsoever. When I ask Her to please look at my paperwork. She called and asked somebody to escort me out of the store. I guess she likes to wield her power like that. But that's o k, because that shows me what a little person she really is. She has no business being in customer service. You should listen to the customer and then if you have something to say or want to decline. Then fine, but she didn't even want to listen. That's not how you treat customers and miss Grace is old enough to know that she had to be pushing 70 and has yet to learn how to listen to customers. I got my new tv with zero help from the piece of SH*t manager that did not bother to listen. She took great joy in declining my request for her to take a moment to listen so i could find out the right action to take. But she did not care about that. Make darn sure if you buy a large item like a 55in tv that you keep the box,paperwork and everything that came in the orig box or you cannot return or exchange it. If you have to have interaction with the manager Grace which i asked 3 x for another manager. She came out where i was asking a checker for another manager i could talk to she came over and said you dont need another manager i told you if you dont have all the paperwork that came with it we are not taking it back. I tried to tell her it was 10 months old and it was under warranty but she did not care. I have never been treated so rude by a manager when i had an item under warranty that i needed to return. I hope miss Grace gets a good feeling from being rude to customers because i sure wont buy from that store again. I only wanted to exchange my 10 month old tv for a working tv. I would not have taken it to the store had i not been instructed to do so by walmart.com. So I've had the worst experience of my life in your store, and you guys could care less. keep going, you'll be out of customers before you know it. Old Sam's turning over and his grave. I can guarantee that.
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May 2023 by Jiarui Hu
simple but nice
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May 2023 by Myrian B
Christie did an amazing job on my son’s cake! The cake looked exactly like the picture and it tasted delicious. My son loved his cake. Christie was kind enough to help us move our appointment date and time up by 1 date since we was unable to do it on the internet. She helped us changed the appointment so our cake would be ready on my son’s birthday instead of the day afterwards. Thank you so much for your help!
