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November 2023 by Daryl Dominick
My experience has not been good with LKQ. Every time I call to check on the status of my order nobody answers until after call 5 or 6. I ordered a starter found out starter was not good. I ordered replacement then get told it would be delivered next day. Next day comes and told it did not come and would be the next day. Check on status again on a Thursday and was told Monday then Monday comes now I’m told Tuesday. That is just bad business.
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August 2023 by Shon Carter
This is pretty much a gripe than a review. Customer service deserves 5 full stars but getting the correct part that you ordered and waited a few days to get.....well that's a different rating. While I was waiting for my part to brought up front, there were at least three people making returns because there were given the wrong part. What's crazy is I was given the wrong part also. They need to work better on communicating with the parts pullers to avoid this and have someone to visually check to see if it's the correct part ordered before presenting it to the customer. I'd love to work for LKQ but it's too far from where I live.
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August 2023 by Pd Win
My Van is leaking out coolant and I need some help with getting the parts to keep it cool and was hoping for you help now
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August 2023 by jeff willaims
Alot of subpar sheet metal. Traini g needs alot of work. Was way better when sreve and mike ran it. They actually cared
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August 2023 by 4B Towing
Worst place ever I called over 20 times and never got a answer smh by far the worst smh
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August 2023 by Delfino Rodriguez
The man at the counter the first time was very helpfull and gave multiple options to find my part i came Back an hour later and went With a diferent person and he said they had nothing any where (of the same part)and had a bad attitude
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July 2023 by niki S.
Michael Rose is awesome, best place to get used parts. I love LKQ
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July 2023 by jeffery mixon
As always it's the most convenient yard I've ever dealt wit
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July 2023 by Naej Whitefield
Service went very well, was able to look up and order the product I need, gave me a date it was expected to arrive. Told me they will call me when it was end and ready for pick up.Very fast Service. Hat off to Michael Rose.
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June 2023 by Latoya Cook
I have been up here 5 times in the past 2wks because they keep sending wrong part and the same part it's ridiculously now very disappointed
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April 2023 by Eric Alvarado
AMAZING service!! Would definitely recommend or work with again. Had a transmission problem so I called the online number, they asked me some questions and found my exact part with some information. Got it shipped to the nearest location and boom called them and they had my part waiting for pick up. Showed up and the customer service in person was amazing as well all very kind and polite. The forklift driver that put the transmission in my car was A1 he did it so smooth and clean I had to comment hahaha ?
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April 2023 by LadyBoss
They tried selling use one headlight assembly for 200 plus dollars, we found two brand new headlight assembly for the same price, they are ripping people off.
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April 2023 by Lance Gregory
I purchase apart alternator it was not working I take it back to get something else the problem I have with LKQ that staff members the ones who answer the phone they acting like they don't get paid enough they need to go back some of them and retrain how to handle customer service some of them make it seems like you're begging them the your item
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April 2023 by Jimmie Grand
Called first not readyHad to come back another day
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March 2023 by Lezlee Pinkerton
Thanks to Michael and Adam who went above and beyond to insure my part was correct!
