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November 2023 by David Ferris
If I could give this store a 0 I would they have a 2 for 6 black rifle coffee company sign up so I grabbed the berry mocha and proceed to check out only for the front cashier and owner to tell me that it only applies to the mocha one. NO WHERE ON THE 2 FOR 6 SIGN DOES IT SAY THIS. We went back and he tried to show me that it was for the mocha and points at the sign and i explained to them that no where does it say this it just says BRCC 2 for 6. It is false advertising and they did nothing to rectify it. I would stay away from this place like the plague and will never be giving my personal business to them again.
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September 2023 by Joseph Quirino
Worst 7 Eleven I’ve ever been to the cashier was arguing with me and wouldn’t let me use my rewards and he was very rude
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July 2023 by GLOBAL One
Have been to this store multiple time late night recently and the guy has told me a multiple customers the system was down or the door was locked completely for hours for the guy to stock .. with it being the only store open in the areaWe don’t know why and he’s the only guy who does this ..
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May 2023 by Andres Flores
Uber eats had a special so I ordered using Uber eats. Got the message my order was ready so I go to pick it up. When I get there the manager who was pulling the orders told me my order won’t be ready for 10 minutes. I wasn’t upset but I was annoyed at this point. When my order was pulled the soda I ordered was slammed on the counter and I asked if he could replace it. At this point he flipped and told me to leave. I told him I was not leaving until I get the merchandise I paid for. He told me to send someone else and he was not giving me my merchandise. I told him I want a refund and he refused again told me to have someone else pick up my order and to leave or he is calling the cops. I told him to go ahead and call them I did nothing wrong. So he called the cops and told me to leave or he is going to have me trespassed. I’m a regular at this location and stop every morning. I had to call the police myself and had a call back from an officer and was cleared of any wrongdoing and recommended that I spoke with his boss in the morning.
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April 2023 by Seth Daniel
This place has good customer service. Both guys who works at night are always helpful. The night manager Steve has always been cool with me, he handles the pressure of working at this place well. It is a busy location. He quickly takes the customers no matter how busy they are. They do lock the doors for their truck at night but they only got one person working past 10 and they have to do the truck all by themselves. Some people can be so entitled. It is only for 10-20 minutes a day they do this and they put a sign up. Steve keeps this place very clean too. Bathrooms are always properly cleaned. Never seen it so clean any where else!! Love the Nepalese guy who owns the place also. Morning staff is a little grumpy but I give 5 stars still.
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March 2023 by Nidhin N
Cheapest gas price at Austin. 2.94$
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February 2023 by Yolanda H.
This place is not my favorite! They are constantly out of their fountain coffee drinks and teas! Their ice machines are really dirty and the fountain drinks and coffee taste like they use unfiltered water! If you go late at nite they are randomly closed for bathroom breaks and if they have a truck come in they close until it's gone! So u may get to buy something and you may not get too if your going Past midnight to purchase something! Also they won't make pizzas at nite time and their selection of products is not very good! The cashiers are not always nice to you ! There's some that are cool and others that are jerks! Not my favorite place!
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February 2023 by Markisha
They marked all of my items as unavailable the only thing that they brought was case of water which essentially means I paid 18 dollars for a case of WATER. First and last time using this app. I should've had the option to cancel or choose a different item instead. Was so annoyed with this transaction
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February 2023 by Bobby Weaver
This location is very convenient especially for my morning commute to work. But one of the morning workers constantly has the door locked and will not unlock it. Another time in the recent past there was a lady in line in front of me waiting to pay and the same employee would not come to the register to check us out, he said "I'm doing inventory at the moment so technically he's closed", is exactly what he told us. This employee will not let anyone pay cash the few times he does have the doors unlocked. It's become a waste of time for me to even try to stop there on my morning commute. I see Google review complaints and the 7-11 owner response is to contact corporate, but I highly suggest you find a better employee that doesn't turn away business on a regular basis.
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February 2023 by Yolanda Rae
This place is not my favorite! They are constantly out of their fountain coffee drinks and teas! Their ice machines are really dirty and the fountain drinks and coffee taste like they use unfiltered water! If you go late at nite they are randomly closed for bathroom breaks and if they have a truck come in they close until it's gone! So u may get to buy something and you may not get too if your going Past midnight to purchase something! Also they won't make pizzas at nite time and their selection of products is not very good! The cashiers are not always nice to you ! There's some that are cool and others that are jerks! Not my favorite place!
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December 2022 by Cindy Beshears
This store seems to have gone downhill in the past year. Several times I have come up here at midnight or after and store is locked but there are employees inside. Tonight I got here at midnight and store is locked. Several people were wanting to come in. One customer was knocking on door and the employee totally ignored her. This store says it's open 25 hours even states that on your website. This store is losing customers.
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November 2022 by Darian
Driver delivered to wron
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October 2022 by Jeffrey A.
Beware these people charge for an extra item that you didn't purchase and it makes me wonder how often they do that they're very dishonest here watch your receiptI'm going to call 7-Eleven corporate office to file a formal complaint against this owner
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October 2022 by Noah Segovia
isn’t this place open 24 hours? stop locking the doors at night.
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August 2022 by Jadon W.
How the hell does this place have 5 stars?!! The guy that works nights has the store closed half the night and it's always something when he's there, which is like every freaking night. This place and management is absolutely terrible. Don't waste your time if it says they're open. They aren't 24/7.