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March 2024 by Gitika Mandloi
!!!Vegetarians, beware of Chipotle! I wish I could rate this restaurant zero stars. It's the worst and dirtiest Chipotle outlet I've ever encountered. During my takeout order of a veggie rice bowl, I discovered a piece of meat in it. As a vegetarian, this is unacceptable. I kindly request that Chipotle cease selling vegetarian and vegan options if they cannot maintain their standards. This experience was very disappointing. I have resolved to never step foot in a Chipotle outlet again, and I will ensure that neither my relatives nor my vegan friends patronize your establishment in the future.
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March 2024 by Michelle Dornak
We had to wait 10 minutes for the steak to finish on the grill. The guy let us go to the front of the line which was nice. Food was spicy and a little salty but still good. Cashier was a little abrasive she was short and direct and not smiling because she was barking orders.
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March 2024 by A V
Most incompetent workers I've ever come across, multiple times. Put the wrong label on my order, yet the order was still the general idea of what I ordered, minus the flour tortillas for my tacos. What the hell are these workers doing/thinking? Will not be back
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March 2024 by Jose Garcia Toledo
The best Chicken Bowl in Hutto!... 100% recommended!...
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March 2024 by Adrien Pierre
Friendly kids there. Nothing to complain about.
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March 2024 by Christopher Harkins
DELICIOUS FOOD, kidd couldn't be bothered to service the line, though. Once they got to it, the service was great!
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February 2024 by P K
I LOVE Chipotle - I am one of those go everyday customers. I was so excited to see a Chipotle was being built near me, but the location sucks. I’ve given them three chances and it’s not like any other Chipotle I’ve ever been to. The beans were cold, small portions even when I asked for extra rice, horrible customer service….it just didn’t give me the razzle dazzle that Chipotle gives me. Extremely disappointing. They need to fire everyone and start over with a real crew who will correct the issues at this location - if not, I think it’ll just end up closing. For now, I’ll continue driving to the Georgetown and Metric locations (extremely far from my house).
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February 2024 by James Compton
I almost didn't eat here when I saw the rating, but I'm glad I went in. This is your typical Chipotle. The portions were above average, and they had no issues with customizations. They were quick, but it is an older style Chipotle with limited seating. Overall, it was a great experience.
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February 2024 by sherrell M
Went there Monday around 2pm and it was one customer sitting down eating. I stood at the counter for 5 mins, no one said a word to me or acknowledged I was waiting lol I don’t expect 5 star service but damn. Guess I need to go when it’s busy.
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February 2024 by Kelcey Prieto
I started being charged for getting “sides” of toppings vs on the bowl. The small containers. They charge me $1.60 which is the price of the larger side ? no other store does this and it seems to be the same employee each times that tends to charge this fee. I get a side of mild salsa for myself and my husband gets a side of corn and mild for his bowl. They told me that when it’s 3+ sides, they charge the $1.60. I even rang the entrees up separately and was still charged. What is the difference between getting it on the bowl vs on the side? No worries though, I sent a complaint in to the customer support team and will continue to follow up until it’s resolved. I had called and attempted to speak with someone before I reached out to customer support but alas, nobody answered. I mean if you’re going to charge me, at least fill up the containers?? Very annoying.
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February 2024 by Karen Holland
Scheduled to open at 10:45. Didn't open until 10;57. This is not the time we've arrived when they are scheduled to open and they aren't ready to receive customers.
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February 2024 by darrian gordon
I ordered off of Favor but I made sure my order was very specific. Sadly to say when I received my bowl nothing was in it but the toppings NO RICE at all. I was wondering why it felt so light will not be ordering from here again. The person who made my bowl should be ashamed it was nearly empty when I received it.
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February 2024 by Meloney Wallace
I have tried and tried to like this location since it’s close to my house. Johnny is the rudest It’s like your inconveniencing him when you walk in the door when there’s absolutely nobody in there and you’re the only person there to get your food, he doesn’t wanna look at you he doesn’t wanna talk to you. He puts the tiniest amount on there even when you say, I would like to pay for extra, I’m a vegetarian I don’t want any meat it’s just horrible. Go to the Pflugerville location only. This not my 1,2,3 month I counter with him.
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February 2024 by Jumelx Pluviose
Think I got sick the day after but honestly I'll still go back. It's a hit or
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January 2024 by A Vargo Wattecamps
Food was up to the Chipotle standard. Service was slow.
