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November 2023 by Haley Z.
This location's pharmacy is a complete mess and gets worse year after year. They're always "training" someone new, aka leaving them to fend for themselves with upset customers and questions they couldn't possibly be prepared for yet. They'll finally fill and check you out for 1 of your prescriptions and seemingly instantly forget you have another one even though you just told them. There is frequently different pharmacists that are trying their hardest to keep up but there is just too much to do. Their lunch is 1:30 to 2 but be prepared for them to stop working on stuff and filling and checking out with excuses by 12:45 saying they can't help you until after. Nearly every other time we get a message that we can pick something up and we get there, wait in the long lines and poof it's not actually ready and we have to wait or come back or send it somewhere else entirely anyway. We've recently switched to HEB and will never be back even though it's much closer to our home.
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October 2023 by Rosa G.
The most unprofessional store I have ever been in. Don't even get me started with the manager who is just terrible at her job. Avoid this store at all cost don't waste your time!
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October 2023 by Debra M.
This has to be the most understaffed, slowest location. I regret not getting a simple flu shot and cvs in target.
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June 2023 by Mando D.
The pharmacy at Walgreens is absolutely terrible. I would not recommend to anyone. They are always out of stock and take an extraordinarily long time to get you your prescription when going through the drive-through or walking in.
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April 2023 by Topi H.
This is quite possibly the longest check out line I've ever been in and I waited in line at heb during covid times. What is going on in this place? Everyone is angry, pharmacy to photos. It gives me anxiety. The store is fairly clean, so I'll give them a star.
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March 2023 by Carol G.
This place is HORRIBLE! I've been living in Hutto for over a year now, and have had nothing but BAD EXPERIENCE and BAD CUSTOMER SERVICE from the pharmacy staff here! Tonight I waited 4 hours to get a call from the pharmacy for my prescriptions that were called in FOUR HOURS BEFORE I had to call. The guy who answered pulled me up and says "Oh yes, you're two prescriptions are here and ready to go". I go AS IS, in my pajamas and slippers since I'm in a lot of pain, and low and behold big sign on the drive thru saying "come inside, drive thru down". I was fuming when I had to go inside dressed like this (and the guy on the phone didn't tell me) so when I get up to the cashier, I told her nicely, she might want to tell the staff about the drive thru being down for customers calling in, and she was RUDE and turned around and said "There's a big sign on the window". I told her "I SAID I CALLED TWO MINUTES AGO, and the guy should have told me that so I didn't have to tromp in in my pajamas and slippers and embarrass myself!" No apology, no nothing, just an attitude which I get every time I go to this pharmacy. I'm DONE and transferring everything! They even shut down for over a week because of the light freeze we had last month! Very inconvenient, very rude, and disrespectful!
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November 2022 by Ray Hay
Worst place ever
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October 2022 by Kelsey W.
Wish 0 was an option. It has taken over 24 hours for them to fill a prescription. They hung up on me when trying to inquire about when it will be ready. I've seen them close and not help people when they were in line well before closing, so just because they're slow they refuse to help people. Corporate doesn't care either. I will not spend money at Walgreens ever again
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July 2022 by Starbird 1954
Was able to make an appointment online and quickly. Arrived on time and was done and gone in minutes. Results were emailed within the hour.
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June 2022 by Kanika Koen
the employees are slow, rude, close for "lunch" while you're waiting in line and have been for 40min.. best to find a different pharmacy, I know I'm never going back there
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October 2021 by Josh K.
Terribly unorganized. Website let me schedule Covid test, staff was absolutely baffled when I showed up saying this store had been shut down for testing, so...why did your website let me schedule an appointment for this specific store. Took time off from work only to be turned away...
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September 2021 by Jonathan T.
I went in to grab some pseudoephedrine from the pharmacy. I waited a couple of minutes for the guy in front of me to finish and then they closed the gate in front my face to go on lunch break with a smug look. Great service!
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August 2021 by Mónica O.
I wish I could give 0 starts! The pharmacy employees or technicians are so rude and not well train, the pharmacist are the only ones nice there and polite! They take forever on the drive thru 30 minutes min! Its ridiculous! They need more training or better staff if they can't seem to do the job.
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August 2021 by Heidi K.
Will be switching pharmacies after today. Had to make three phone calls to talk to someone because I was hung up on twice while they said they were transferring me, Was on hold a total of an hour. Then had a nice little 40 minutes wait in line to pick it up. When I got to the window I asked for an at home covid test and she told me I had to come in the store to purchase it. My response: you want someone that may have covid to walk in your store? Her: people do it all the time. I'm glad your stores and websites say "Protecting our communities against COVID-19 is our top priority"
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June 2021 by Carol F.
I have nothing to say other than I love my pharmacy staff and can't forget Ms. Sue ! Every time I am there I feel welcomed Dustin and his staff so many to name but a few that stood out recently were Christine, jasper , Jason , everyone really all of them always make sure I am taken care of they go that extra mile to fix things if it's wrong, I could go on and on just want everyone to know that this Walgreens rocks ! Thank you all for your hard work
