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February 2024 by Josh Mynar
$1,400 overnight to give our cat vitamins n fluids. Sent home with nausea meds. Maybe that's the going rate idk but something tells us we got taken. Stay away.
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February 2024 by mac yu
This is the first time I've been here since moving here and I don’t accept the attitude from the front desk so I won‘t be back
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January 2024 by Tammy S.
On the outside marquee it says "ask us about our dental specials". So I did and was told they couldn't even give me a range of the price it might be, and it will cost me 60.00 to find out :(
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January 2024 by Carly Knutson
Love the Dr. And staff
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January 2024 by Jodi Peinado
So amazing here. I brought my dog in last minute because she hurt her leg. They had an opening to see her within an hour of me calling. They talked me through everything that was going to be done and the costs so that I had no surprises at the end since I have no insurance on her. Received great and honest care. Would definitely recommend!!
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January 2024 by Amber G
Incredible staff from the front desk to the assistants and head vet. They made a same day appointment for our new puppy and had so much patience answering my many questions. They were incredible kind and gentle with the dog and very warm with me. So glad to have found a wonderful new vet for our pups!!
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January 2024 by Lone Star Office Solutions
Dr. Gudipally is the best!
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December 2023 by Anthony S.
Ok, first and foremost let me state that my previous vet treated my family dogs for over 20 years so I may be biased. That said, here is my experience at FM685. The staff is wonderful and very accommodating to your dogs needs. The nursing staff is very friendly and will interact with your dogs. The vet that was scheduled to me was Dr. Gudipally, and I am 50/50 with him. While he was incredible in sitting down and interacting with my dog, the vet visit seemed more like he was trying to get a cash grab out of me. He was quick with interactions and did not explain any of the services he was prescribing for my dog, He seemed very insistent on getting certain services for my dog but never actually took the time to have a bedside manner. I truly believe he knows what he is doing, but I think the way he sees pets is just as a cash grab. Like I stated, maybe I was spoiled from my previous vet, but I cant recommend this place. I believe FM685 knows what they are doing, but their manner of conducting business is not conducive to me and my pet. I will not be bringing my dog back here.
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December 2023 by Abby Rodriguez
The WORST experience ever with our tech (who was pretty new) and kept saying the opposite of the doctor . My Doberman is 4 months has been sick for 3 days . I started at Pet Smart which although very pleasant weren’t quite equipped for what Dallas needed . I then visited another vet hospital in my area where they do a whole lot of testing tried some antibiotic meds and some digestive food which he hasn’t been able to eat . This brings me to 685 hospital in Hutto , by far the most unprofessional Dr. and technician . Clearly they weren’t on the same page he said needed to be stat she said results won’t be in until Monday even though vet said he may need surgery but they would refer me out . When I called this morning andSpoke directly to vet I asked if surgery can be done there which he said they could . When I asked specific questions mind you I’m $1500 in and 3 different places and still have NOClear answer as to what is wrong with him . Like what is wrong with this industry ? Where did genuine concern forThe pet or the owner come in ? As I asked more specific questions he grew more upset and literally stopping answering my questions and left . Olivia and Autum in the front desk were amazing as I broke down on the front desk fearing for my baby they were comforting , thank you ladies for being the ONLY positive thing out of this visit today !
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December 2023 by Marco Fuentes
The people there are nice that’s why they’re getting 2 stars, but we are going to a different vet clinic from now on for the following reasons:- Disorganized: we called in to get our puppy’s vaccine certificate. They couldn’t provide it because according to them we hadn’t paid for the visit. Um…you can’t leave there without paying for services. We immediately sent them the receipt. A couple of little things like this, but this was the highlight. They just seem to have inconsistent records.- They sold us Simparica trio for our 4mo old puppy, when the label clearly says “NOT FOR PUPPIES UNDER 6 MONTHS”. When we called they said “knock on wood nothing happens to your pup, but we haven’t seen any side effects. Use your discretion.” Why would they sell it to us in the first place?- Not proactive enough. I think their lack of organization leads to this one. It’s almost like I had to ask for what’s next for my puppy as we were getting her all her vaccinations.
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November 2023 by Ashley Cairns
We love FM685. They always see us right away, even for emergencies. Every employee and doctor we've encountered has been caring, thorough, and passionate about animals. The prices can vary from reasonable to a bit pricey - but overall for quality of care the price is well justified. The facilities are clean and organized as well. Their love for pets shows.
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November 2023 by Terri Webber
If you love your pet stay the hell away from this vet. 700.00 only for my dog to be misdiagnosed with gastrointestinal issues and a bladder infection. While out of state had to take him back to the vet and they had to do an emergency surgery pulling 16 teeth- the infection was so bad that the moment he pulled the first tooth blood came out of his nose and we also found out the medication prescribed was for skin and wouldn't have helped - now we are having to put our baby down cause the infection went to long and he just isn't recovering - but hey he is just an old dog right Dr.Gudipally.
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November 2023 by Ysabel Smith
all of the girls at the front desk were great but the doctor was extremely rude. my visit was 15 minutes long and they charged me 60 dollars even though none of my concerns were put to rest and none of the issues my pet had were solved.
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November 2023 by Topi H.
I've gone here twice now, both times were urgent visits and they were the only vet clinic able to accommodate us. They've been easy experiences, fairly priced, and very professional and kind doctors and staff. I currently go to Daylily and have had great visits with them as well but based on pricing I may make the switch to FM685.
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October 2023 by Keisha G.
As a long time customer, this location mislead me; the gave me a collection bag to collect a stool sample without considering that I don't live in the area... Upon my September visit I was told that it was too late to accept the sample and now I'm out %52.00. The joke is that the doctor could have collected the sample in-house, yet told me that they no longer do that! Sharon, the clinic manager kept reiterating the policy and ignored my unique circumstances. Sharon also didn't seem to care about losing a loyal customer! I'm simply disgusted by the lack of Best Practices by this clinic. You have been warned!
