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December 2023 by Diana Ramirez
Thank you for the after report email. Everything you marked red has been replaced. Wipers and all four tires replaced. My daughter took the car for me and said they tried to upsell her on cabin and air filter. I explained that they inspect everything as a courtesy and inform the customer of the cars needs. I've always had a good experience and appreciate the efficiency of the staff. I will return.
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December 2023 by Liz G
The technician Kurt is absolutely amazing. He really went above and beyond for me and my Tundra. He will be the reason I return to Hutto Jiffy Lube. If you get a chance to pick a tech, he’s the go to!! Thank you Kurt! Cliff also deserves honorable mentions as he runs the place very kindly and is full of knowledge. Thanks again guys!
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December 2023 by Lynds
I was the only car in line to get inspected. I had my wipers changed and they still got me in and out pretty fast. The employees were very nice and helpful.
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November 2023 by Francies Oates
All of the service people were great. They offered me several things they thought I needed, but did not press the point when I declined. I appreciate that. I have been places where they tried to pressure me into buying "whatever".
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November 2023 by Matthew Morgan
I was the only car there, and it still took about 30 minutes for an oil change. Strangely grumpy staff refused to let in any cars after mine despite having another 90 minutes before they closed. Door was locked that is supposed to remain unlocked during business hours. You have to get out of the car; they try to upsell you air filters; just go to Take 5 instead. Cheaper, way faster, friendlier. That said, they didn't cheat me or anything, so not giving 1 star.
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November 2023 by William Willis
Went here for a state inspection and was told couldn't be done because of some readings and could come back within 15 days and still get the inspection done without paying again. Came back multiple times and no one was doing inspections those days. On the 15 day we came again and no one was doing inspections because of the rain. Informed the front desk guy of this situation and that we are doing our part to get the inspection done. Got told I had 15 days so tough luck that they have no one there to do the inspection I already paid for and if I come back again, I have to pay again.The guy was ridiculously rude and flippant.
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November 2023 by Zachary A.
Insanely overpriced and got oil all over my white car. Took very long as well. I really have never seen prices this high.
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September 2023 by Phil Ginn
Went there for the first time in my new roush f150 I waited so long for, that I’m a little protective over. I felt well taken care of, the guys were knowledgeable and did a quick and clean job even though us was very busy when I arrived. Definitely coming back.
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September 2023 by Marissa Gardea
We stopped in to get an oil change and while we waited inside with a couple of other people and Older man who is an employee walked in and asked who owned the suv that the had just finished. A man walked over to the counter and said is everything ok with it, the older guy says sarcastically "well not to much" we could tell the customer was visibly upset. He had been there for 45 minutes waiting. The customer than said hey the lady before me took 15 minutes...the response from the old dude "was well we don't have enough employees!". That customer walked out upset, as they pulled his suv out there was a loud clanking sound that made everyone turn to look at the bay, my husband stood up to see what it was. Not sure what it was but at that point we made the decision to leave and go elsewhere. Bad customer service and poor attitude causes loss in business.
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September 2023 by Melissa Hamilton
Went to get my car inspected and the guy that is there is rude as hell. Lazy and didn't even look at my car. Made me wait while I watched him go into his office . When I came back out and said is it ready he said yes .. so why did I sit there for 30 minutes while you did absolutely nothing to my car. That guy is going to ruin your business. Moving him to another jiffy lube isn't helping when the guest still have to deal with him. Not going back already have you a second chance.
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August 2023 by Micki Suttle
I needed both an oil change and vehicle inspection and they weren’t sure they would be able to do the inspection. Cruz was able to after all so that I’d be able to get registration sticker! Yea!Service: Oil change
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August 2023 by DeLinda Sims
This is my favorite Jiffy Lube in the area, have been to the one in Hutto but will drive the extra mile to go to the one in pflugerville off I30. They are fast , courteous, and make you feel like an old friend just love the whole vibe there..
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July 2023 by Brandy Hammack
This Jiffy Lube has become my go-to for regular oil changes and state inspections. They've always been quick, professional, and I love the little things like topping off my wiper fluid. They make recommendations but never push hard. I've had my share of uncomfortable situations as a female car owner over the years but I never feel uncomfortable at this Jiffy Lube. Highly recommend their staff and services.Services: Air & cabin filter replacement
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July 2023 by Theresa Gonzalez
I pulled up for a state inspection, there was one car in front of me. No biggie I will go inside and wait. After 30 mins they guy came in to check out the other guy. The inspector looked at me and asked if my insurance and keys were in the car. I said my insurance is on my phone and keys are right here. With an attitude he said how can I do an inspection with no keys in the cars. Very Rude, and in front of other customers. I just walked out and went elsewhere.
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July 2023 by Netta K.
I understand when you have one guy doing inspections (3 standing around waiting for oil changes) it might take longer than normal but when you have one guy and one car should it really take 30 min (and counting) for the inspection? Do not come here thinking you will be in and out...
