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7AM - 7PM
718 US-79, Hutto
Laundry
“Excellent service and staff was kind and friendly. The drive-thru is very convenient. I dropped multiple items off on Tuesday evening and got them back the next day before 5pm.”
“One of the cleanest laundromats I have been to! You can tell the staff really cares to maintain the cleanliness which is so rare for a laundromat. Never too crowded either. Will be back for sure. They also have a great wash/dry/fold service and can wash duvets/comforters for you.”
“Decent, I've been to way worse. If you want to use the vending machines, bring cash. There's some seating but due to people leaving buffer seats it's actually a bit limited. They do not have enough rolling carts even on weekends, so bring a basket or cart of your own. They have 3, 5 and 8 load dryers, as well as tiny, regular, and massive washers. FYI they pre-charge your card $15 so be prepared to see that. I was able to get 95mbps down and 22mbps up in their wifi, which uses Spectrum internet.”
“This was my first time ever using a laundromat, and honestly, given some of the stories I've heard, I was nervous. I was immediately set at ease by the bright lighting, the family-oriented atmosphere, and the wonderful help from Vincent to help me figure out how all of this works. It didn't take a terribly long time and was actually a genuinely pleasant experience. The card readers and displays were super easy to read and intuitive to use. I will definitely be returning!”
“We have used Reids for over 20 years after a bad experience with Jack Brown, mostly in NW Austin. We moved to Round Rock and have used the RR location since. My wife, an attorney, had a bag of five items picked up at her office, which was her typical process. They returned three. When my wife insisted there were five, Reids kept telling her it was impossible because their system was flawless, basically calling my wife a liar. They asked my wife for a photo of the clothes: who takes photos of their clothes before sending them to be cleaned. Then, a week later, my wife went to her office on a Saturday and found the fourth item hanging on the outside door knob, as the office was obviously closed. It would have spent the weekend hanging outside had she not come in. Meanwhile, the fifth item remains missing. As you can see below, there are two other recent one star reviews that Reids has ignored. Businesses that truly care about their customers respond quickly to all reviews, especially negative one. We are still waiting for the General Manager of Reids in central Texas to contact us about finding the fifth item or offering compensation. Otherwise, we are done with Reids and we suggest to readers not to do business with a company that clearly does not care about its customers.
ADDITION: The Reid's owner contacted me and worked assiduously to successfully located one item and fairly compensate us for a lost item. Mistakes happen but when a business owner works to rectify a mistake, it is clearly commendable. Thanks, Karl.”
“Very professional- a tad expensive but you get what you pay for. I’ve brought various items in for repair and for custom fit over the years. She always does a great job and it’s ready when she says it will be.”
“This place is pretty reliable on getting things done on time. I had a white jumpsuit that had to be sent back for a redo because it still had some stains but they fixed it for free!”
Open 24 hours
900 E Palm Valley Blvd Ste 1006-1007, Round Rock
Laundry
“My experiences have been good here. They have given me a free wash or dry (16 minutes) before when the machines weren't working. Best you come during the day when it is cheaper.”
“Such a quick turnaround for a makeup stained shirt. Had a dress shirt with make up stains caked in the collar. Alex cleaners not only had quick turn around time (drop off Friday, pick up Monday) for a weekend but got the shirt spotless. Appreciate the work!”
“This location is super clean, organized, spacious, and peaceful. Like most great things, tlc is needed, as things wear down and require occasional maintenance; some machines are noted as there is such a need. As customers, we need to always respect and appreciate the things we use. Being gentle will keep things running and costs down for everyone. All in all, this facility seems to be used as appreciated and responsibly. I’m thankful for the many options and reasonable prices.”
“We needed a suit dry cleaned by the next day. They made it happen, and it looks great. At pick up she told me how a machine had gone down, but she worked it out. I'm sure anyone else would have just cancelled the order. She went above and beyond to help us. So friendly too. Thank you!”
“Such nice people at this location, and JBC does not burn buttons (something I've had issues with at other cleaners).Occasionally the collars are bunched if I have a large drop-off, but otherwise always friendly, on-time, good quality.”
“It is pricey, but so is having a washer and dryer. Our dryer is currently needing repairs so I brought all my laundry here. While doing my washing, the employee was on a stool scrubbing out the detergent dispensers. I thought this place was clean and staff was friendly. They provide plenty of entertainment for both kids and adults.”
6:45AM - 6:30PM
3605 N Main St #100, Taylor
Laundry
“This is going to be a bit of a strange one, so bear with me….I took a rather expensive article of clothing to this cleaner last Wednesday to be dry cleaned. It was my first time using them. Long story short, when I picked the item up on Monday, it was rather significantly damaged. The item was, in my opinion, ruined (to be fair, it could probably still be worn, but it was Gucci. Who wants to wear damaged Gucci? Lol). I went back in on Wednesday morning after discovering the damage and spoke with the very polite and apologetic lady who was running the shop at the time. What I discovered was from the time I dropped off my items and the cleaning was completed, to when I picked them up on Monday, ownership of the company had changed. This made some confusion for the damage claim.Long story short, within hours, the new owner, Karl, was reaching out to me via phone. This gentleman whomin absolutely NO fault of his own inherited this situation absolutely went above and beyond to ensure it was rectified. Karl was incredibly kind, apologetic, and generous, and ensured the situation was rectified to my satisfaction. It would have been so easy for him to say “I just bought this place; not my problem.” But he didn’t, and in my opinion, that speaks VOLUMES about the character of this business owner.I know that there will be a new cleaning process/new cleaners in place that will ensure things like this don’t happen. I will absolutely be returning based solely on the fact that this business has morals, upstanding character, and FAR above average customer service skills.Hands down 5/5 based SOLEY on the new ownership.”
7:30AM - 6PM
201 FM 685, Pflugerville
Laundry
“I have a 25 lb weighted woven blanket, and this is the only place nearby that will clean it. I have taken it 3 times over the past 6 years, and I never had any issues. They are always friendly, too.”
“What's to say it's a great economical way to wash and dry your clothes
I did not see any signs that a wash n fold service was available.
During my visit I used (4) of the Triple front loading washers (3 50) each.
I then used (6) dryers (1.25) each.
Not one problem with any of their machines.
The thing to remember here is for optimal drying. It is best if you do not over burden the machines.
You will get much better results.
I will agree that the air conditioning system could use some help.
The mini split is a nice touch but barely does what it is designed to do, Cool the air. The ceiling fans help with circulation but that's about it
Only gripe is the pop machine (buck) is not heard of and the ownergets 5 starsfor helping the little man in this respect. I was looking for something to quench my thirst and despite trying to deposit my coinage, it rejected each one.
Great overall experience and well definitely be back.
To the owner of this establishment.
You might consider placing a solar film on the glass or checking with your landlord to see if you can get awnings that are of varying pitch”
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“Went in for some quotes at Hutto Cleaners, met 2 customer representatives Mason and Tashina. They were very friendly and did a great job helping me with the information I needed.
Appreciate the customer service.”