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November 2023 by Mandy Coquat
We visited Palm Valley Auto Sales at the beginning of October - my son’s previous car had been totaled in an accident and he needed something to just get him thru the next 3 years in college and that wasn’t going to break the bank.Our first visit was amazing - the owner of the lot was very friendly and very honest. Was very honest about what was/wasn’t included the vehicles, history of the vehicles, etc. We were still in the midst of dealing with the insurance of the people who had caused the accident and totaled my son’s vehicle so it was 3 weeks before we could make it back out.I called Curtis today and he was very upfront about stock, costs, taxes, etc when I called . When I brought my son up today - he very quickly helped us, remembered us by name, and was able to get us in a vehicle within our budget.The car itself was very clean, ran well and they were very helpful with showing my son thru the process - esp since this was my sons first time having a car solely in his name.I recommend Palm Valley Auto highly. They are just genuinely good people.
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October 2023 by Davon Ray
Nice people. Helped me (first time buyer) get a car and walked me through process.
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July 2023 by Antoine Lambouths
Owner was great. I'll be back for the Cadi
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May 2023 by Kelly George
The gentleman was friendly and helpful, we went expecting a " uy here pay here" but they don't offer that any longer.
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March 2023 by Debra J.
Unfortunately our experience was far from stellar. We bought a truck from them for $8000.00 in October 2022. Drove it for less then 2 weeks before it became undrivable. We have since put in another $1000.00 in repair and tow charges. Since it was sold "As Is" there was little we could do. I am very disappointed to say the least. Considering filing a complaint with DMV; as we are having difficulty in trying to resale the vehicle for even $5k.
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October 2022 by AD
Frustrating. Owner is great, very personable, and seems to running a great place. That said, we bought a car from him that has turned out to be a disaster mechanically. It's my fault, I should have insisted on a PPI, but I was in hurry and the car looked amazing. Doesn't seem like they're doing much in the way of mechanical inspection on their end. Insist on a Pre Purchase Inspection despite any pressure to purchase because others are "interested."
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October 2022 by Tony McAlister
Frustrating. Owner is great, very personable, and seems to running a great place. That said, we bought a car from him that has turned out to be a disaster mechanically. It's my fault, I should have insisted on a PPI, but I was in hurry and the car looked amazing. Doesn't seem like they're doing much in the way of mechanical inspection on their end. Insist on a Pre Purchase Inspection despite any pressure to purchase because others are "interested."
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March 2022 by Michelle Huntington Wells
Very positive people, nice cars!
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October 2021 by Rick Woods
Curtis the owner and Dee the manager are some of the friendliest people I have met. Always glad to see me even though I have not purchased a car yet. Genuine folks. Hard to find in a used car dealership these days. Go see them.
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May 2021 by Jt Morrison
I have bought 2 cars from here and they have been absolutely great and reliable
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August 2020 by DAMN144HURTS
Phenomenal customer service, prices, and quality. I’m saving up for another car from them.
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August 2020 by David Morrow
I had a really Awesome experience ! Thank You Guys!
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February 2020 by Jonathan Morrison
Very reliable cars
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December 2019 by ThaLifeOf Shabazz
So, I was originally waiting on something but it’s in route so let’s do this. I love Honda Civics, of all varieties. I saw this dealership had one for sale so I jumped on it. $1400 and it was mine, I drove there, me and my friends test drove it, went to the bank and paid. That was a pretty pleasant experience, we were told “hey once you get it inspected, send us the paperwork and we’ll get it registered for you”. Which was fine, it’s a project car so it’s not a daily driver. Few weeks go by, I actually take the car on a stroll and it overheats. Which is fine, I know how to work on the car which is the main reason I purchased it. I needed some parts and I went out of town. I realized that the temp tags were out and at this point I didn’t want to drive it around and risk getting a ticket just to get it inspected. On top of that, I’m a veteran and getting Veteran tags for it was something I said I’d do because it’d be cheaper and I’d get another temp tag instead of waiting for the dealership to send me all that stuff through the mail. So I call to let them know hey the car was broken and I didn’t get it inspected so I’d just do it on my own and that I would just take the title and do all the registration myself. Well, they didn’t have the title at that time and what I didn’t know was Texas law says a dealership isn’t supposed to sell you a car without having the title physically. Something I didn’t know until I drove there a few weeks later to pick it up and she told me she hadn’t done anything because she thought I said “I’d let her know if that’s what we’d want to do” when I actually said “yeah I’m gonna do it myself because it’d be easier”. So she says we need to fill out paperwork in order to get the title process started. We do that, and a month goes by. I call to see what’s the hold up, she tells me “oh we called to let you know that we need both of you to comeback and sign some more paperwork but nobody answered”. Which idk if that’s the truth because I’ve had the same number for a few years now. So at this point I’ve fixed the car and it runs great. I say “well can I at least get a new temp plate?” So I purchased this car on the 29th of July 2019. It’s the 11th of December and I still haven’t been able to get the title. But I got a temp plate
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October 2019 by Kim Hiles
Super helpful, nice people working there and the car we bought was the right price and it's had no problems. Great car for my college student. Very pleased!!