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January 2024 by Marcus R.
I came here looking some dog food for my two dogs. Thankfully they had both large and small breed available. It's your typical pet store, but this one feels more spacious. They do have a dog wash here. I haven't used it for my pets, but it was great to know they have one. The places I used to go to around the area closed and this one is super close.They seem very short staffed here. At the time I shopped here and I ready to check out my wait to check out was about 15 minutes and I only had one person in front of me.Their dog food selection is pretty much all the premium food for pets. Not that any of the kibble today is great for our pets.But they have all the dog toys and leashes on the front right. Dog food is on the back right of the store as you enter the facility. All the cat stuff is in the left. Aquarium stuff in the far back.The accept contactless payment and have a rewards program you can sign up for.
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November 2023 by Ross Brookshire
Super friendly staff. Clean. They have self wash dog stations. They have a great selection of stuff.
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November 2023 by Valerie Arieno
The bath is just the way it should be. We are older and this setup makes the process so easy
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November 2023 by illie
I’ve never had a bad experience shopping here until today. Victor’s pet food was recalled for a salmonella contamination. I came in to replace my previous victor purchase for another brand PER their email they sent last Friday & they even offered 20% off their own store brand of pet food. However, Tina the store manager was not helpful nor pleasant to work with. I explain the situation & how upset my pup’s tummy has been. She looks up my account & says that she can’t process the exchange bc my purchase was a few days past the 30 day return policy.I was surprised considering this is a RECALL of the product. I’m not returning for personal/unreasonable circumstances, my dog has been battling diarrhea the last few weeks bc I had no idea the food I was giving him was recalled until this morning. I express to her that this was my first occurrence ever returning something there & per the recall, to please honor an exchange, I was already planning on spending more for higher quality food anyway so it’s not like they weren’t profiting. Tina was not having it, talking over me with her attitude. Kept saying “I can’t, I can’t, I cant.” Every time I spoke. I left at this point & called my BF for assistance over the phone to help rationalize with Tina. She was still not receptive over the phone, being super rude to both of us & then FINALLY said she would call her district manager. How funny is it that when she got back on the line, she was “nice” & said that she could process our return! After her whole show, I return to the store & Melissa their shift manager was AMAZING at helping me. At first I think it was supposed to be Tina, bc Melissa called & went looking for her but came back said she was going to help me instead. Which I didn’t mind at all, I wasn’t looking forward to seeing Tina again after her debut, but the very least she could do was take accountability for her behavior & professionalism. Regardless, Melissa was SUPER knowledgeable, so sweet, & kind to me. Helping me figure out the best alternative to victor that had the right ingredients & weight of food I preferred. I’ll gladly return & work with Melissa every time. Thanks Melissa!! ♥️
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November 2023 by Sarah Walters
Love this place they are less expensive than other pet food stores, and they are always friendly and helpful. I wish they had a better selection of some things like salmon oil. The dog wash is easy to get your pooch in and not usually crowded and for $10 it keeps my batheroom from smelling like wet dog for a day!
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November 2023 by Margaret Young
Oct 25 mobile order for Oxbow Adult Guinea Pig Pellets and Vitamin C tablets processed quickly and accurately. Wish they stocked Oxbow Eco Straw bedding; tried Fibercore Eco Bedding instead.
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October 2023 by Margaret Y.
Oct 25 mobile order for Oxbow Adult Guinea Pig Pellets and Vitamin C tablets processed quickly and accurately. Wish they stocked Oxbow Eco Straw bedding; tried Fibercore Eco Bedding instead.
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September 2023 by Barbie B.
Nice and clean very friendly, towels are so soft we come every other week ,no wait and the price is great
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August 2023 by Fidel Garcia
She loved her bath ? place is very clean and no smell, everyone was very friendly
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August 2023 by Krhistine Jones
This store is almost like a boutique store. It’s smaller, more personable and well stocked. Everything is very organized and the employees are very helpful and will walk you around the store and help you out. Since it is more boutique, the prices are slightly more pricier than a chain store like Petco. I like buying my foods here for my puppy ?
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July 2023 by Kelia Ramps
This store is almost like a boutique store. It’s smaller, more personable and well stocked. Everything is very organized and the employees are very helpful and will walk you around the store and help you out. Since it is more boutique, the prices are slightly more pricier than a chain store like Petco. I like buying my foods here for my puppy ?
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July 2023 by Tamara D.
Good variety of dog toys. Friendly and knowledgeable staff. Will be making more frequent visits.
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July 2023 by Kayla Acevedo
The Rudest manager, I heard her yelling and being disrespectful to her staff. I feel sorry for the employees.
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June 2023 by Belinda Scanlon
Love it alot information i need to get from they helpful staff . I got everything i to have a happy Bailey.
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June 2023 by Cameron Adil
I loved this place as it's nearby but today I walked in at 7:30 knowing they close at 8pm. Jamie the store Manger was rude and unprofessional while I was choosing some fish to buy along with other products, she seemed upset while talking to me and when I asked why she's talking to me like that? I could just leave, she said she's having a bad day. I said you can just say we are closed and I can leave and come back tomorrow but no need to talk me like that as she made me and another customer who left already uncomfortable with her attitude as She said I'M THE STORE MANAGER AND YOU CAN COMPLAIN IF YOU WANT. I was about to check out but I dropped all the stuff was about to purchase and just left as well.However, Other ladies in the store are very nice and professional when I visted the store many times before and had no issues at all But never again.
