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September 2023 by Justin Greiner
The folks over at Tovar Automotive won't do you wrong. I believe that they are under new management and they will do everything in their power to make sure that you are 100% satisfied. When we took our car back after the noise that it was making came back they not only rode with me to replicate the problem but they also got us in right away and replaced and fixed several items free of charge since we had already paid once. I have to say that I'm truly impressed by their customer service which is hard to come by these days! I definitely would recommend them!Service: Auto brake repair
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September 2023 by Justin G.
The folks over at Tovar Automotive won't do you wrong. I believe that they are under new management and they will do everything in their power to make sure that you are 100% satisfied. When we took our car back after the noise that it was making came back they not only rode with me to replicate the problem but they also got us in right away and replaced and fixed several items free of charge since we had already paid once. I have to say that I'm truly impressed by their customer service which is hard to come by these days! I definitely would recommend them!
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August 2023 by Michael N
The staff was very helpful and explained in practical terms what the vehicle needed. This was the third time I've been there and I will go back. The prices are reasonable.
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August 2023 by Cristina Cardenas
Tovar's is very prompt with their service and fair pricing. The owner's Chris & Krista Tovar are kind and sincere and don't make you feel pressured to do any work that you can't afford. I've used Tovar's for several years now. He is very knowledgable,trusthworthy,fair and to the point. He has experience in many makes.I highly recommend Tovars without reservation.
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June 2023 by Donna Jackson
Ed Perry was very professional and charge me a vefy fair and reasonable price to diagnose why my engine was heating up. It turned out just to be just a water hose he replaced while i waited, very pleased
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June 2023 by RIDINDIRTY NOTRIDINDIRTY
Great service. Got it in quick and reasonable price. Thanks for fixing my navigator
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May 2023 by Chelsea Sells
I went to a local chain and was quoted $1600, I called Tovar and they quoted me $900. They got it done right away and super quick. They’re transparent and friendly. Absolutely recommend! ⭐️
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March 2023 by James Rambikur
Awesome work on my car, very reasonable price. I brought in another vehicle because of the great service with my first, and they truthfully explained to me what's going on and was unable to fix the truck. Hats off to them for telling me the truth and being honest. About a week later, the truck blew oil everywhere and died. 276,000 miles will do that. I admire their honesty and will come back if needed! Great guys at Tovars.
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March 2023 by Gary Wilkerson, Jr
Great local repair and service center! Friendly, fast and affordable. They are always busy but still have great customer service.
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January 2023 by Kevin Quinn
My family in Round rock loves these guys highly recommended from there sister company hutto auto
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November 2022 by Josh Elder
If I could give this place zero stars I would. This is the mechanic shop to stay away from! I wouldn’t trust these guys to put windshield washer fluid in my vehicle! If you’re having problems with your vehicle stay away from this place!! Horrible Customer service and horrible mechanics. The workers here have no integrity whatsoever. Do not, I repeat do not take your vehicle to this place!!! It will come back in worse shape than it was already!Service: Auto power window repair
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November 2022 by D Sa
Alex provides a good customer service and Tovar Automotive did a professional mechanical job.
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November 2022 by Briel E.
I wish I could leave negative stars as I have never experienced such a nightmare! I dropped my car off on a Tuesday to have the window regulator on my driver side fixed. The reason I chose this shop is because they told me they had time to get the job done that day.. I have two kids and work so this was the most convenient option as I really need my car to get to and from work and then also to get them places & the dealership had a pretty long wait. I also want to mention this shop was about $30 higher than the dealership, but I decided to go here because they said they could get the work done that day. Well apparently a part came in bent so the job could no longer be done same day and they had to keep my car u til Thursday now, no worries.. stuff happens! I go to pick up my car Thursday and the door is misaligned.. they admit they put the door on wrong and asked me to come back Friday. At this point I get upset because the job should have been done Tuesday but ok, what ever. Here it is Friday and Alex calls and says the car must have been in a prior accident and that them fixing my window had nothing to do with the door. He is now claiming that they didn't take the door off at all and that he took my car to caliber collision who confirmed there was a prior accident although he told me multiple times they were keeping my car originally because they had to take my door off and completely apart.. now that my door is damaged he claims they never took the door off and had nothing to do with it!? There were NO issues what so ever with my door when I dropped my vehicle off and now they are trying to pin their mistakes on me .. claiming they got the door fixed a little better than it was, but it's not perfect. if they didn't mess It up in the first place, why did they even try to fix it if the door was never off?) Alex and I ended up arguing and he hung up in my face and told me he needs to further investigate and wouldn't "back himself into a corner with me over the phone" when all I wanted was for them to take accountability and make this situation right. I'm extremely disappointed that I trusted them with my car and hope no one else makes the same mistake because they are not honest at all and apparently also not too good at their jobs. Update: nick called back after finally taking the door back off and putting it together (like they should have done originally instead of accusing me of being a liar and saying my car was in an accident when it never was (I got the car fax printed and Alex had lied about that too saying he saw carfax proving my car had been wrecked)) and said they misaligned the door and to come pick up my car... all that drama, accusing, and taking my car to unauthorized locations for nothing when all they had to do was their job!! No apology for calling me a liar or accusing me of bringing the car saying it had been in an accident (I got car fax printed and it never has been in an accident at all) no accountability, no integrity what so ever. Very sad excuse for a business. I am extremely disgusted and will tell everyone I know about my horrible experience with this disaster of a business.
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November 2022 by Lance R.
Alex, the manager at the Front Street location is my go to person for all things auto repair. The best thing about Tovar is they anser their phone almost all the time and if they cant pick up they call back quickly. The get that the first part of "customer service" is actually talking to the "customer". Their rates are better than others in town. They are knowledgeable, they dont over charge, there are no surprise billings, they deliver the car when they say it will and I dont have to go back over and over for them to "repair" their repair. Couldnt be happier with this company.
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November 2022 by Joel Dush
Will find out tomorrow after information is gathered. They did do great job with my impala when it was serviced.
