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March 2024 by Roselyn Aviles
Horrible customer service
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December 2023 by Casey Cauthen
The Hutto Post office has the WORST customer service I have EVER experienced. They are rude and when they make a mistake they make it my problem to fix and then blame us. Get better!!!
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November 2023 by Shelly Engelke
I have been a resident since 1989..the post office was amazing until about 2019. The high rate of growth (i absolutely hate it) has caused issues of misplaced mail in my rural area. Since Sept 2023 I have had to replaced 2 new mailboxes bcuz of hasty drivers. Within 2 weeks they broke 2 different mailboxes. The Postmaster Tiana could use a training session on kinder tone and customer service.
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October 2023 by Melissa Williams
Showed up at 4:59 and there was a guy at the door saying closed, barely looked at me and gave me an annoyed look! My boxes were ready to go, I would have taken 5 seconds to drop. I guess we don’t do customer service at the post office.
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October 2023 by Artic Angel
Excellent post ofc very clean..very professionally operated..as we all know we all must be patient in our experience so it's been hot & the holidays are here..we all need to be respectful & patient to enjoy our experience..tyI am grateful we have a post ofc...here.I thank each Postal officer. They are working hard & as fast as they can..R ES P E C T..one another..
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October 2023 by Jana Cristjánsson
Excellent post ofc very clean..very professionally operated..as we all know we all must be patient in our experience so it's been hot & the holidays are here..we all need to be respectful & patient to enjoy our experience..tyI am grateful we have a post ofc...here.I thank each Postal officer. They are working hard & as fast as they can..R ES P E C T..one another..
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August 2023 by Waltraud M P
Went on Wed morning, gr8 service, friendly, fast, knowledgeable ?
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June 2023 by Julia K.
TERRIBLE CUSTOMER SERVICE! I went to pick up mail keys for my new home and the female worker there told me that my address was incorrect and to figure out my correct address since "their post office didn't serve my address". She then called up the people behind me and began to help them even though I had been waiting in line. So, I went to the back of the line and patiently waited to be helped again. When helped again by her, I asked to speak to the manager or to have someone else help me. She very rudely informed me that "I could have someone else help me but that my address would still not be there and that the address I was providing was incorrect". The next lady took only a few minutes to find my address and informed the original lady my address was right there in their booklet. The original lady helping me gave me my keys but never once apologized for her rudeness and the fact that she kept skipping over me to help others instead of trying to help me. I wish I had gotten her name.
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May 2023 by Fake Acct
Shipped via USPS Priority mail. Clearly this package was not a priority.
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May 2023 by Monica Ojeda
So fast and nice! Very professional and helpful!
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March 2023 by Mrs. Lili
Kudos to this location for opening early in a such bitter town! ?
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March 2023 by Monica Elizabeth
I called this afternoon as I urgently need my mailbox number. The person who answered at 3:34 on 3/7/23 said I had to return and show my ID. I understand the procedures. But I called back to ask if I could email my ID and forms needed to get my box number as I have two jobs and I work from MONDAY TO SUNDAY. I ordered something urgently as I can only get it through the mail. I HAD THE ENVELOPE, and it DID NOT have any mailbox number, just the address, so I had to deal with their mistake and get disrespected by an employee. She told me she could not help me TO TRY EACH BOX IF I needed my package. I am just baffled by the response when I just needed help. Whoever answered needs to be accountable for their attitude towards the community. I asked for her name, and she hung up on me. What kind of government facility does this? I am reporting this establishment. You could have kindly talked to me. Karma is real. I hope you feel better about yourself for making someone needing help feel horrible.
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March 2023 by Heather Johnson
I went to this post office to retrieve my mailbox key and they were quick and really nice to me…
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February 2023 by Maria Rosatto
I have mailed overnight packages twice at this facility. The first one did not arrive on time and now the 2nd one is apparently lost as it never got entered in the system after my initial mailing on 1/31 at 1: 46 pm. I have made 3 visits back to this PO with no success
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February 2023 by Guadalupe Vela
I made a couple orders from Amazon that were sent through the USPS, and according to the tracking number were left in a locker. But I didn't receive them.
