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April 2023 by Topi H.
This is quite possibly the longest check out line I've ever been in and I waited in line at heb during covid times. What is going on in this place? Everyone is angry, pharmacy to photos. It gives me anxiety. The store is fairly clean, so I'll give them a star.
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March 2023 by Carol G.
This place is HORRIBLE! I've been living in Hutto for over a year now, and have had nothing but BAD EXPERIENCE and BAD CUSTOMER SERVICE from the pharmacy staff here! Tonight I waited 4 hours to get a call from the pharmacy for my prescriptions that were called in FOUR HOURS BEFORE I had to call. The guy who answered pulled me up and says "Oh yes, you're two prescriptions are here and ready to go". I go AS IS, in my pajamas and slippers since I'm in a lot of pain, and low and behold big sign on the drive thru saying "come inside, drive thru down". I was fuming when I had to go inside dressed like this (and the guy on the phone didn't tell me) so when I get up to the cashier, I told her nicely, she might want to tell the staff about the drive thru being down for customers calling in, and she was RUDE and turned around and said "There's a big sign on the window". I told her "I SAID I CALLED TWO MINUTES AGO, and the guy should have told me that so I didn't have to tromp in in my pajamas and slippers and embarrass myself!" No apology, no nothing, just an attitude which I get every time I go to this pharmacy. I'm DONE and transferring everything! They even shut down for over a week because of the light freeze we had last month! Very inconvenient, very rude, and disrespectful!
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October 2022 by Kelsey W.
Wish 0 was an option. It has taken over 24 hours for them to fill a prescription. They hung up on me when trying to inquire about when it will be ready. I've seen them close and not help people when they were in line well before closing, so just because they're slow they refuse to help people. Corporate doesn't care either. I will not spend money at Walgreens ever again
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October 2021 by Josh K.
Terribly unorganized. Website let me schedule Covid test, staff was absolutely baffled when I showed up saying this store had been shut down for testing, so...why did your website let me schedule an appointment for this specific store. Took time off from work only to be turned away...
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September 2021 by Jonathan T.
I went in to grab some pseudoephedrine from the pharmacy. I waited a couple of minutes for the guy in front of me to finish and then they closed the gate in front my face to go on lunch break with a smug look. Great service!
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August 2021 by Mónica O.
I wish I could give 0 starts! The pharmacy employees or technicians are so rude and not well train, the pharmacist are the only ones nice there and polite! They take forever on the drive thru 30 minutes min! Its ridiculous! They need more training or better staff if they can't seem to do the job.
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August 2021 by Heidi K.
Will be switching pharmacies after today. Had to make three phone calls to talk to someone because I was hung up on twice while they said they were transferring me, Was on hold a total of an hour. Then had a nice little 40 minutes wait in line to pick it up. When I got to the window I asked for an at home covid test and she told me I had to come in the store to purchase it. My response: you want someone that may have covid to walk in your store? Her: people do it all the time. I'm glad your stores and websites say "Protecting our communities against COVID-19 is our top priority"
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June 2021 by Carol F.
I have nothing to say other than I love my pharmacy staff and can't forget Ms. Sue ! Every time I am there I feel welcomed Dustin and his staff so many to name but a few that stood out recently were Christine, jasper , Jason , everyone really all of them always make sure I am taken care of they go that extra mile to fix things if it's wrong, I could go on and on just want everyone to know that this Walgreens rocks ! Thank you all for your hard work
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December 2020 by Daniel C.
Very rude, racist and unhelpful staff. Older white lady was ridiculously blunt and rude. If you're miserable the solution is to quit!
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August 2020 by Katelyn M.
Pharmacy is terrible. Waited in line for over 15 minutes then took another 10+ minutes at the window only for them to have technical difficulties with the pay pass and not be able to get my prescription.
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January 2020 by Dora M.
Usually get my prescription at this pharmacy but not anymore a young lady was rud she even make fun of me because I have a coupon the I get on the mail she get it and look at me and laugh that is rud she doesn't even apply the coupon on my purchase she didn't say anything but make fun of my
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December 2019 by J D.
If I could give a negative rating I would. Do not ever use Walgreens! Especially this location. I am ashamed to know there are others out there working in my field (pharmacy/medical) whom work with such low standards. Especially the pharmacist, and pharmacy manager at that, as they took an oath upon graduation which states the exact opposite of the work they provided in this situation. This is a horrible company and/or this location and employees are a horrible representation of the brand. The pharmacy employees could care less of their patients and do nothing more than input data and spit out the prescription. They seem deceptive in what information they tell you, almost as if being lied to. In fact, the lead pharmacist (PIC) chuckled at my family member when she was questioning their pricing practice and lack of customer service. And received the same treatment from other staff as they were at the store three times trying to get help with this issue. A family member had surgery and needed common post-surgery medications. They do not have prescription insurance and use discount cards. This was unknown to the other family member picking up the medication. One of the drugs, a common generic anti-nausea medication came to about $101. They did little to help or suggest this could be cheaper or mention this price seemed high. The family member paid as they felt they had no other choice due to the circumstance. Once they left, they called me as I work in the industry. This medication cost about 20cents per pill so about $2.00 in cost for this prescription. I gave her information for another discount card that is heavily used by others in the industry. It is always accurate in the price given on the website vs what is charged to the customer. They at first refused to try and rebill but after much communication between me and her, they tried the new discount info. Well guess what, it came out more. A total lie. They wanted to now charge $102 Vs the $18.54 the website listed. They also claimed they had zero ability to look online as they didn't have internet access for such. Again, very much doubt this as we need to google and look up information all of the time in our industry.
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July 2019 by Paige R.
I have used Walgreens for the last ten years I have lived here in Hutto. Today that changed. I went to the Dr. sick well they called in two prescriptions, before my boyfriend went and picked them up. I called up there to ask how much they were and the gentleman I talked to told me that they were $4.90 per prescription. When my boyfriend got home I looked at the receipt and he paid 70.00. I called back up there and the lady said that one of the prescriptions was going through as my boyfriend was in the drive through. Which is a lie because I went to the doctor at 1:30 and got a notification that my prescriptions were ready from Walgreens. Then the pharmacist gets on the phone and was stating that they told my boyfriend to come back because the prescription wasn't ready, which is also a lie because my boyfriend said that they never said that and that they went and grabbed them and came right back to the window. So today will be the last time I use the most disrespectful, unorganized pharmacy in Hutto. My opinion DON'T USE THE WALGREENS IN HUTTO THEY ARE TERRIBLE AND GIVE YOU THE WRONG INFORMATION!!!!!
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March 2019 by Michelle W.
What do I think about this location? Convenient, aisles are clean and organized. People are friendly. Be sure to sign up for the Balanced Rewards to get discounts on products and earn points for rewards. I haven't used the pharmacy at this location. It's just so convenient to come here for snacks, gifts, gift cards and birthday cards. I tend to procrastinate and they have a good selection of stuff where I can get what I need and get back on the road. Thank you Walgreens!
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February 2019 by G C.
Overall a nice store but wish employees were more cheerful . Angel for example could use an smile And could try to be nicer with customer . She seems to not like her job or people In general. Perhaps retail is not for her .