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January 2024 by Meredith's Mobile Microcosmic Menagerie
Rodger and his coworker at fantastic. So appreciate the help putting my oil cooler together and the advice of s good mechanic me and my f250 will be back I am sure
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December 2023 by C G
I went to get a simple state inspection done. The woman whom I was dealing with was not only rude and insulting but absolutely just nasty in her attitude. Customer service is not well to do at this place,maybe by the kind man who works on the vehicles but not by the lady who does inspections. I walked in and and explained my registration sticker had been out since September. She scolded me on that, which was fine as she was just educating me. A man walked in behind me and was there for the same thing and they explained to him he would be next in line behind me. They asked for insurance and I had it on my phone so the lady had my phone and was looking at it.She made a comment "whew, someone is wearing way to much perfume!" I explained its more than likely my cars air freshener, as it was new. She went on to throw a whole fit about my insurance being from North Dakota, I explained my Husband is a veteran and that he has more than enough coverage to appease the state of Texas and how he had a residence in North Dakota. She asked my address and I told her a few times and she would holler out "what! I'm hard of hearing!" The guy beside me was so uncomfortable with her back handed comments about how I smell and her tone and attitude he got up and went outside. She stated "leave that door open if that's you that smells like that!" I then snatched my phone and explained I'd go somewhere else as she'd insulted me enough for the day. I'm sorry Karen that I don't smell like oil and grease and body odor, I'm sorry my insurance with USAA was not appeasing enough for you, and I'm sorry my money was no good there for you! I chose this place because I have a home in this town and wanted to spend my money somewhere local and family owned instead of a big named company. I had high expectations to find a small business for mine and my families car needs. Thank you for being an absolute jerk and trying to ruin my day simply for trying to give you business. By the way I went to one of the big named guys right after and I've experienced nothing but a positive environment and friendly service as well as they absolutely took my insurance with no problems. I hope you have the day you deserve as your already miserable in life already and apparently I'm assuming it couldn't get any worse for you.
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November 2023 by Hunter Rutkoski
Crooks. I would never take any vehicle here ever again.
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January 2023 by Monte Bouchet
Quality Automotive is just that... Quality! Always friendly and they know their business. If you have a question, Roger is the man to ask!
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January 2023 by beth Butcher
I went there to get an inspection and the lady was outrageously RUDE- seriously?!! She had no idea when she could get to my car or did she even care-?? No parking! I would NOT recommend
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November 2022 by George Mata
I broke down in Ingleside. I'm from San Antonio. I thought I would be taken to the cleaners like previous experience. But Quality Auto got me going at the going rate. No markups.I recommended this place to everyone I know.Quality Automotive. Ingleside , TexasDown home service..
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August 2022 by Robert Ross
Very reasonable they try to help you more than break your bank account the work is exceptional on what I had done will definitely use them again
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August 2022 by Bill Keenen
We are new to the area and got a referral to Quality Automotive. I took my diesel pickup on for 100K maintenance and oil change. Roger was very knowledgeable about diesels and does most of that work himself. He and his wife were very friendly when I told them I was new to the area. I also have a company car that requires ARI Fleet services. I called ARI to get shop names and then went by to ask Roger his opinion on each shop. Both shops were out of business. He recommended Allen Samuel's Dodge for that service. His wife does the state inspections herself so you need to schedule ahead for that. Quality Automotive will be my vehicle service provider going forward. Family run business that operates with honesty and integrity.
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July 2022 by Laurie Holland
They changed my flat for me without delay.
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February 2022 by Jeff Halls
Rodger has always helped me keep all of my vehicles 13...on the road.. excellent service
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February 2022 by lonn Wiegel
Excellent automotive repair shop in Ingleside. Rodger is a straight forward and honest buisness owner. I hoghly recommend Quality Automotive!!
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February 2022 by Carmen Wiegel
Very trusting, down to earth people. This is a mechanic you can trust. Very Highly recommend and will continue to use him.
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January 2022 by Kyle Taubert
I was given an estimate from a different repair shop in Portland on a job they said needed to be complete. I took it to Roger and crew at Quality Automotive to get a second opinion. They checked out my daughters vehicle and saved me over $500
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November 2021 by Krystal Guzman
My wife's car had a bad battery, brakes were shot, and also needed the inspection done. The a/c hadn't been working either so I needed a diagnosis. They replaced the battery and the transmission tube that had broken off upon request. We spoke about my automotive experience since I have a degree, and how unable Todo the work myself at my apt. They actually let me go in the shop to show me the problems, a lot of shops wouldn't allow that but they did! They kept me updated on everything going on so I could stay within budget since it was a lot of work. I wasn't able to get the a/c fixed since the entire system was shot, the repair quote for it was still very reasonable though. Did amazing with everything else though and I will take it to them to fix the a/c once I saved for it. Very honest people and friendly, had some great conversations with them and would recommend to anyone.Services: Transmission
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November 2021 by Julio Salinas
Went in for a front wheel alignment. The car stayed perfect. Great work. Thank you very much.
