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November 2023 by Larry Womack
It may have a good shop 2 years ago but it is no longer that place. They may be able to do small jobs, but my mother's car has been there for around 8 months, and she drove it up there and it doesn't drive anymore. They should've not started the job and advised her to take it somewhere else that specializes in that field of work.
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September 2022 by Mike Ray
Due to medical conditions I was unable to change the battery in my vehicle. Billy James Garage got me a battery, came to my home, put the new one in and took the old one with them. The men were polite and efficient. This kind of service is difficult to find in today's world.
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July 2022 by Kyle Guthrie
Only shop in town (Iowa Park) I could find that serviced R1234YF freon for one of my vehicles. I could have found a shop in Wichita Falls, but I didn't and chose Billy James Garage. Best choice I made. As a first time customer, I walked into the garage and was greeted immediately about the issue I was having with my a/c system. Scheduled an appointment, communication was fantastic and service was completed beyond expectation(s). If you're looking for a great place for car auto repair, take this review into consideration as a plus. Thanks again for Billy James Garage for making my job "cooler".Service: Auto A/C recharge
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March 2022 by Aaron Campbell
Fixed my truck quickly and very satisfied with the work. Would definitely use them again.
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February 2022 by David VanWormer
Good reliable service, friendly hard working staff .
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December 2021 by James machuca
Good people
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July 2021 by sylvia murphy
Great Service Great mechanics Wonderful Family Business
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July 2021 by Jeffrey White
Great group of guys!
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May 2021 by Ericka Walsh
Great great great!!!!!!! Family owned and operated, which is fewer and far between nowadays. Thanks for all you do for your hometown locals.
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February 2021 by Christopher Kelmer
James Winkler has worked on my truck, my wife's SUV, and mother in law car. I trust him and respect his work. Very honest and fair man.
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February 2021 by Ethan Sissom
Best inspection job in all of Texas
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September 2020 by Glen Branch
Always wonderful and helpful!
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February 2020 by Brenda Boulware
Friendly helpful very knowledgeable
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January 2020 by John Marshall
Everyone there was nice. Great service. And Speedy Towing
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November 2019 by Shyanne R.
The only reason they have 1 star is because I have to leave something to be able to leave a review. If I could I'd give them negative stars. This shop has had my vehicle in their shop for almost 40 days now and just finished it today Nov. 14. On Oct. 7th my car was sent to their shop to replace the wheel bearing. There were no issues, the job was done in a timely manner and out by the 10th. I had my vehicle back for maybe an hour before I decided to shop for groceries. I don't even get a mile from my house before the car breaks down. I didn't want the car going back to them after that because something didn't feel right but my husband had other ideas. He sent it back to their shop. The carrier bearing and rear differential needed to replace and it'll cost us a little over $1,000. Them and my husband made a verbal agreement that they will accept installment payments for the labor. Parts were around $800 and because we didn't have that we had to have my mother in law loan us money when she got paid on Oct. 17th or 18th. Payday rolls around and she pays for the parts. They send off for the parts and that is where all the problems begin. From that day until Wednesday Nov. 13th they made up so many excuses to not have the vehicle done. "Parts are taking longer than expected to ship." "Parts were shipped to the wrong address." "The mechanic dropped the part causing it to break." "We don't have enough people to work on it today." "The part was faulty." "The bolt we need off is welded on so we need to grind it off." They did offer a refund around Nov. 4th which my husband denied because we couldn't find any other mechanics to have it done in a timely manner and they said they can have it done that week (they didn't.) After that my husband asked for a refund and they "couldn't." During all of this my husband had to use taxis, ask favors from friends and family and even walk 4hrs to get to and from his job which he ended up losing on a very heavy rainy day. He couldn't walk the 4hrs to work, nobody could give him a ride and we had just spent what little money we had in a taxi the day before. All because they wanted to take about 40 days to fix parts that only take 5-6 hours. "Coincidentally," when I called them this morning (Nov. 14th) to have them bring it back to us they could have it done in a couple hours. Surprisingly, they actually had it fixed! It just needed a new battery now. I called them to check on the progress and that's when I was told about the battery. They asked about the battery having a warranty or not so I yelled at my husband, "Does that damn battery have a f****** warranty? They want to know cuz now the f****** battery is dead!" He yells back, "Yes it does!" So, I turn back to my phone to answer her b**** a** and all I get is her yelling at me and telling me not to cuss or yell AT HER! I told her I didn't and that I'll cuss or yell at whoever the f*** I want and she has the f****** nerve to hang up on me. So, I call back and cuss at whoever the f*** it was who answered the phone, they handed it off to her and she tried to get smart. I didn't start cussing or yelling at anyone until I was accused of it and hung up on. So, because she "Doesn't like hearing yelling or cussing in the background even if it isn't directed at me" the verbal agreement was broke. Now, I can't get my damn car back without paying the $750 up front because her poor virgin ears were hurt. Great way to handle business isn't it? There is absolutely nothing good I can say about this shop and it has so many good reviews, I wonder why?
