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February 2024 by Katkam Akhil
Don't have an option to put 0 star, l visited this store to buy a water case, which is 24 pack. I thought it could be around 5 dollars, but it was 8 dollars before tax. It's such a scam of stealing money from people. Literally, that was high price just for 24 pack of water case. Never visiting again ❌️
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November 2023 by Mimi Smith
I got gas this evening. Paid at the pump then decided to go inside to purchase some snacks. I had a folded $20.00 dollar bill in my wallet. My items were less than $5 dollars. When I went to go pay , the cashier by the name of Alexandra took my $20 dollar bill, examined it, wiped it down with something and kept looking at it. I asked if there was a problem with my money, but she said something in Spanish to her co-worker and kept examining my money. Meanwhile, everyone in line was looking. I felt very embarrassed and asked if it would be easier for me to use my debit card since she thinks the money I gave her is fake! But she kept looking at it and finally inserted in some sort of machine. I know it’s protocol for cashiers to examine bills if they thought it was counterfeited, but she could have handled it differently. I will not be back to this location.
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July 2023 by Carson White
James is a terrible store manager, the crew is phenomenal but James is terrible.
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July 2023 by Michael Frasure
The management is absolutely terrible. The upper department is somehow related to some of their employees and those particular employees run everyone out the door. Their attitude is backed up by the regional manager, who again is backed up by the upper department.They don’t allow any employee other than that particular family to take any breaks, they try to cover recent robberies, happened at that location and don’t tell their staff about it.Someone should absolutely look into it and see if that is even legal.
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July 2023 by Rohit Sharma
People working in the store are always helping. The gas is always expensive here. They can also add more food items in the store.
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July 2023 by Dorothy Williams
The Slurpee machine has been OOO for 3 years+ and Corporate refuses to repair/replace it. Why?
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May 2023 by Henry Carey Jr.
At 4a.m. driving down Preston looking for a gas station..As usual 7-eleven was open just in time..I got coffee ,donut and gas.. always open when everybody else is closed. Thanks 7- Eleven!
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February 2023 by Charity Johnson
This store management is having problems with their inventory, coffee specifically. At least twice a month, they run out of coffee. I’ve come there as early as 7am and their coffee machines are out. I’ve never experienced this at any convenient store. The other surrounding stores like Quick Trip and another 7 eleven 3 miles up the road are always fully stocked with basic morning needs. This really makes this store look bad. They need to step up their game.
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October 2022 by I’m a foody
The new manager I think her name is sherry she is awesome.. great customer service and store is clean and smells good. Glad u guys made some changes
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October 2022 by Fat Boi
The store is trash and the employees are stealing anything they can debt card info and they are rude and have no care for customers
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August 2022 by Lisa Hicks
This store has gone to hell in a hand basket Within the last month. None of the items marked with sale price are uploaded in to the system. I always use the app but no discounts are applied. The employees do not care and have absolutely 0 concerns for their customers. Many times I’ve gone in and employees are talking amongst themselves, having personal conversations with either customers or friends and they are ALWAYS talking on their phones. The store is filthy and out of stock on many items. How can management sit back and not do anything to correct this. I know they can watch their behaviors on video.I have come to dread going to this store.The Exxon down the street has my business now.Clean up and out your store and I may come backState of Texas Department of Agricultural sure would be interested in this, you think?
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June 2022 by Stephen Swartzendruber
They are ALWAYS out of fountain drinks and the slurpee machines are always down. You’ll be lucky to find 1 slurpee machine working at all… they got a new soda machine, but the sodas don’t taste right & they are always out of my 2 favorite sodas. It used to be good, but the store is going downhill. Not to mention the new lady they recently hired comes off as very rude.
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May 2022 by Moustafa Galal El-Din
Paid in cash and card, was charged wrongfully on card and on another time I had coupons but cashier didn't process them in addition to again wrongfully charged me more
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January 2022 by mani mani
Female cashier doesn’t greet anyone at all. Just stares and looks mean as a pit bull even with a mask on. Not inviting, not even trying. If I wanted to feel like I was shopping in Oak Cliff that’s where I would go.
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December 2021 by George Tu
Store refused to honor 7Rewards points or the redeemed cash value was pocketed.Just stopped by and bought 2 candy bars - marked for sale 2 for $3.The cashier took cash payment, and the sale terminal screen showed to either pay full price or redeem points for $3 discount. After picking the redeem option, the clerk took full cash value anyway, and after I looked at the receipt, the items were also charged without the discount.Clerk refused to check whether the points were used, stating that the machine did everything and he was not responsible, and gave no further responses. The other clerk tried to help, but she was tending another customer so she couldn't do anything other than to confirm that the receipt charged full without honoring the 7Rewards points.It's unfortunate, this is the only 7-11 that I've used since moving to Texas, and kept coming back even after I've moved further away out of sentimental value. Needless to say it doesn't take much to make sure a customer never returns - $4.83 and a rude clerk. Thanks but no thanks.