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November 2024 by Shakir Pettis
This place is awesome!! Helped me right away and very courteous! I highly recommend
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November 2024 by shaun duron
Jeff is really knowledgeable about cars and really goes out of his way to take care of you. They always make you feel like family. If I could give 10 stars I would.
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November 2024 by FST TAZ1
Professional work and customer service ? ?????
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October 2024 by shy redone
I have been using these folks for years, when they were in their 1st location. Awesome customer service and servicing my ride!
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October 2024 by Van Ha
I had my car tinted here and they did such bad jobs. They redid the tint but it got worse, left several lines of bubbles and refused to issue the refund. Luckily i documented everything with pictures to present my credit card company. Takes them awhile but i got my money back. Just want everyone to be aware
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October 2024 by Big Herm
The staff was friendly and took the time to explain everything they did. I really appreciated their attention to detail and the care they took with my vehicle. The pricing was fair, and I felt like I got great value for the service. Highly recommend them to anyone looking for reliable auto care!
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October 2024 by jahmal meeks
One of the greatest places in Texas!!!!
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October 2024 by Lorena Gillespie
This is just based off of the warranty I took my vehicle over 11 years ago to get my window tint done purchased lifetime warranty Was told I’ve got any bubbles was able to take it back and get it replaced this year try to go get it replaced and wouldn’t acknowledge the warranty told me I had to have a receipt and they had no record as we developed a friendship over the years I thought he would remember and have record of it. Unfortunately, this is a very disappointing.!
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October 2024 by Giovanny Fabela
Highly recommend this place.
Quality service, fast service & very friendly.
Any audio, security, tint, wraps, gps. Etc , highly recommend
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October 2024 by Billy Lee
Jeff always gets me right and is awesome at everything he does.
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October 2024 by Steven Gonzales
First of all I like the owner and his family. But the service that I have gotten from here. Is pretty horrible! I mean if you want to get nickeled and dimed, with this new BS “Shop Fee” what the heck is that for almost 22 bucks after I just spent $500 on a light kit for my car. Make sure to bring cash cause if you want to use your bank atm card to pay. You will also be charged 3 percent fee. In the past I have had multiple cars done here. But after the last time where he charged me full price for some head unit that clearly had been taking out of another job. Totally scratched up and the keys were worn out! Why would you think that this would be okay?? I paid for a new head unit for my Porsche, not some janky used one. Well after that I complained cause it was obvious and then they replaced it with another one that didnt work well at all. I guess I’m the only one that has had factory issues with it. So had to come back another time to get that replaced all the while I have to leave it with them and take off of work to do so. Then the one I currently have the 3rd unit still doesn’t work well at all with the Bluetooth speaker. But I just gave up with them! Been going to another local shop called “Bonnie and Clyde’s” and wow the work quality and pricing is way better!!! But one of my front lights went out and I made the mistake and went back to AudioZone in Irving to see if it was under warranty and then it was not. So I had the pleasure of getting ripped off again for another time. You would think you would take care of your clients better than this especially after messing up so many times before… Owner Cruz said in writing that they would do this one labor Job on the house. Which the last time they did my lights they messed them up by not aligning them correctly so my front passenger headlight is facing the ground and not balanced properly. That was over 2 years ago and still messed up. When I had asked them this to fix it properly. I never got a text or call back to say that they would?… So now the owner has said he won’t honor his labor to fix it this time when a part comes in to be put on so it actually turns on and works… This I have in writing from him… I would rather never go here or speak to them and file a lawsuit and see how well it works out for them… Point of this review is that nothing I said or have done is dishonest in any way. I suggest you save your money and time and go somewhere else than here!… You’re welcome in advance.
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October 2024 by Robert Haney
They ordered a part for me but it just never showed up. So we had to cancel the order and reorder it. I was calling all the time for updates but there really were no updates. Jeff would tell me he would call me back in 5 minutes but that really meant he would call tomorrow lol. I understand he is super busy and has tons of orders to handle. Once we got the part to Jeff they took care of me and got it installed super quick and it’s working great. Will continue to do business with AudioZone in the future.
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September 2024 by Trucker 254
I had a Compustar T12 car alarm installed by audiozone on Monday, August 19th. It was a 4 hour install roughly, as I was told it would be. I'm thankful to Jeff and his team. My 2004 Chevy Silverado was nearly stolen within 3 days after I bought it. I feel my truck is more secure now. Thanks Audiozone!
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September 2024 by Ernie Trujillo
Best place to get your car worked on Jeff is the best he really knows his stuff highly recommend Audiozone.
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September 2024 by Paul Ferreris
Great customer Service!
