Bath & Body Works is a well-loved store known for its inviting atmosphere and a wide variety of quality products, including fragrant body lotions, shower gels, and popular 3-wick candles. Customers appreciate the store's great location and the thoughtful layout, which features a display showcasing many different scents. The staff is generally friendly and eager to assist, with several reviewers mentioning helpful employees like Jade, who provided excellent service during pickup orders. However, some experiences have been mixed, particularly regarding the knowledge of the rewards program among certain staff members. One customer encountered difficulties with a cashier who was unfamiliar with the program details, leading to confusion about transactions and eligibility for freebies. Despite this, the overall shopping experience remains positive, especially during annual sales, which offer great opportunities for gift-giving. The store's design has also received praise, with a modern look that enhances the shopping experience. Customers leave feeling satisfied, thanks to the appealing products and the dedication of the staff, making Bath & Body Works a popular destination for fragrance enthusiasts and gift shoppers alike.
I was able to go in and get what I was looking for and even found the BEST candle that was gone for a while, PARIS COFFEE!
May 2024
Amazing service form staff and always willing to help
February 2024
I frequent this location relatively often. It is always well presented but I especially love the new look, including the beautiful backdrop behind the checkout area. Jade was very helpful in assisting me with my pickup order and a couple of candles I purchased in store. Thanks Jade!
