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February 2024 by Esther Martinez
Nice people ?
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October 2023 by Philip Patrick
Even thought I didn't get the loan needed. Miguel Rivas is great to work with
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October 2023 by Luis A Bermudez
They don’t answer the phone NEVER and they NEVER answer emails just plain out horrible customer service.
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October 2022 by Marcos Anonymous
Very unwillingness to help, "no pnc doesnt do this, no pnc cant help with that, no, no, no." Just needed help with cashing a check or verifying funds. If your hands are so restricted why would i want to ever open an acct with pnc? I understand the non acct holder fee
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December 2021 by David Hawkins
Used to love this place, in the late 90s through 2010, until corporate fired the branch manager and went with low wage workers. Took over 30 minutes to get someone to sign in for bank box. More than 20 minutes standing in line inside to make a deposit. Staff more interested in "upselling" and refinancing mortgage than handling banking transactions. Closed everything in 2019 and moved down the street. Low wage, untrained, unskilled workers - not a bank anymore, only a retail front operating on a "lowest cost model."
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October 2021 by Esdras Martinez
Great experience . Cris Silva was very professional & provided me with great service .
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June 2021 by Josalyn Josalyn
My BBVA is the BEST, Irving Tx, Irving Blvd.
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January 2021 by Peyton Denver
All the bank tellers and everyone that work there make it have bad reviews. Management needs to look into it. But what do u expect it's Irving Texas.
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December 2020 by Elizabeth Lizarraga
I would recommend driving the extra miles to another location.
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January 2020 by Cindy Janet
The wait at the drive through has been over 20 minutes the last 2 times.
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November 2019 by Holli A
Worst banking institution ever! Customer service is absolutely no help they had a system glitch and overdrafted my account then when I was told by one person they’d fix it they never returned my call then the next person in line told me no. I would never recommend going here there are plenty banking institutions that are a lot mote helpful. This is not one.
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November 2019 by Threasa Brown
I use to really like this location as this is where I originally opened my account. The employees were great back then. Now days though everyone here seems incompetent and rude. Lucy is a ding bat and I honestly cant figure out how she has enough common sense to even dress herself in the mornings. The manager is just as clueless. From now on I'll drive the extra miles to use the North location where the people have brains.
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October 2019 by Jesse Lowe
Not my favorite bank, but they do a good job.
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July 2019 by Rox B
Much better service. Brandi is very kind and knows her work. Alan as well. Thank you drive thru service for making my review go from one star 5 months ago to 5 stars.
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October 2018 by Gabriel Medina
Worst banking experience I've ever had. People are rude and treat customer with utter disrespect.
