Bollywood Threading Salon has been open for several years and offers a range of services including waxing and facials. Some customers have been visiting for years and are pleased with the staff's work, particularly highlighting a staff member named Shabnam. Customers appreciate her professionalism, friendliness, and the excellent job she does with eyebrows and waxing. They also mention the great deals available from time to time and the cordial atmosphere created by the staff. While many enjoy the calm environment of the facial room and the quality of products used, some customers have reported feeling ignored and have had negative experiences. Overall, the salon is well-regarded, especially for its skilled staff.