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November 2023 by Kat Williamson
Staff was fantastic. Found a car last minute after accident.
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July 2023 by Armando Hluz
Update: apparently this branch charged me $250 for no reason at all, as Budget is now attempting to charge me an additional $450 on top of the $250 so called misc fees that this branch charged me. That is $700 in cleaning fees for a rental car that was already dirty.As with others, I also had a bad experience with this location. I should have read the red flags before renting from this location. The vehicle was dirty, no where near what you expect from a rental. The staff refused to come outside and check the vehicle with me, to which I said I just want to be sure I don't get charged a cleaning fee for a vehicle that was already dirty. They said ok. Upon return they rudely said I must now pay $250 to get the vehicle cleaned, even though I had told them the condition it was in before I even drove off. All of them acted like they never even spoke to me in the past. It makes sense now why they refused to walk the vehicle with me, it was all so they can deny any knowledge of the condition of the vehicle when picked up. The only reason I got this vehicle was because other companies were out at the time. Below are the pictures I took while still at the budget location prior to driving off. The older man who I spoke with saw these photos prior to me driving off.
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December 2022 by Travis Rice
They treat Fastbreak customers like garbage. Terrible customer service. Deceptive business practices. They use ambiguous parts of the rental contract in their favor to inconvenience their customers and charge additional fees. They were unprofessional, rude and condescending from start to finish. Not worth the hassle.
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October 2022 by Verose Sanders
Allyson has amazing customer service. You’re in safe hands if you speak with her. Thank you Allyson!
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September 2022 by Mark-Anthony
The customer service is great. They always get me in and out with no problems. The only reason I gave them 4 stars is because the vehicles are never clean.
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September 2022 by Sai Kumar Reddy Yasani
Worst service, they asked us to clean each and every mud particle and dust in the car. Worst service and rude way to treat the customers.
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September 2022 by pruthviraj mandala
I will never plan to rent to a car from this location. Service was very rude right from picking & dropping the car.
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September 2022 by Sai Kumar Y
Worst car rental I have ever been to. Very rude with customers and not concerned.
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July 2022 by Matt George
I made a reservation the night before and they said they had cars available. I get a call early in the morning informing me that no cars were available and that I had to call an 800 number to have the reservation changed to another location. They finally found a location with a car and decided to charge me MORE than my original reservation to book it. They made no reasonable attempt to make things right, even though the fault was with Budget. Avoid these guys at all costs and pay a slight premium at other car rental companies.
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May 2022 by John Cyrus
Avoid this location. Very rude owner. He spoke rudely and made me repark the car to his holding area and asked me to pick up a coffee cup I accidentally left behind. It was the rudeness that struck me.
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May 2022 by Derrick Woods
Great service from start to finish! The staff was very friendly, helpful, & professional! Got me in & out no issues. Up front about all charges hell they are cheaper then the competitors if you don’t pick up all the extras as I did lolbvs! I will be coming back to see them soon!
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May 2022 by JOSEPH LAVECCHIA
PLACE IS AWFUL! I WOULDN'T USE THEM EVER AGAIN! UNPROFESSIONAL AND LIARS! SAID THEY CLEANED THE CAR….NEVER DID! WORST EXPERIENCE WITH A RENTAL COMPANY! THERE EXCUSE WAS “WE HAD A BAD STORM A FEW HOURS AGO SO WE COULDNT CLEAN THE OUTSIDE OF THE CAR ***BUT*** THE INSIDE WAS NEVER CLEANED EITHER!! *******NEVER USE THEM USE ELSE WHERE!!!!!!!!******
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March 2022 by John Ruiz
Great service at this location. Budget car rental representative took good care of me and provided me excellent customer service. Highly recommended!! The rental car was excellent!
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March 2022 by Anita Vargas
Terrible experience we always rent from enterprise decided to try budget and it was a total zero the cars I read are never clean and the lady sulen is very rude and a liar we didn't receive special promotional rates as promised and they try to add extra charges when returning the car which I told her she better not even try it we had no pets in the vehicle and no car pads were in the vehicle we will never rent from here again a regular car for $1300 is ridiculous plus the rude customer service with trying to rip people off is too much people need to be investigated for fraud charges this may be funny to her but it harms the business
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March 2022 by Mark-Anthony Carthen
The customer service is great. They always get me in and out with no problems. The only reason I gave them 4 stars is because the vehicles are never clean.