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April 2025 by eloy de la cruz martinez
Wow, that bank has a phone number and they never answer the calls nor do they answer customer service, what bad service......
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March 2025 by Bhabishya Adhikari
Save your time and Money , don’t bank with capital one.
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March 2025 by Dimersa Machado
My God, what's wrong with the bank, no one answers the phone, I'm a client and I can never communicate with an agent, for God's sake.
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March 2025 by Jose Ortiz
Very terrible service, the worst I have ever seen, more than an hour waiting and only one person attending to the new accounts after I finally got my one and then she went to open the window, it is incredible
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March 2025 by John Chowdhury
Went to the lobby to avoid long lines in the
drive thru. That was a mistake. Only two people ahead of me. I waited over 20 minutes, till I proceeded to the teller. Only two windows were open and several customers were in line. I wished they opened one more Teller to expedite the process.
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March 2025 by Allith Galaviz
What's in your wallet? Hopefully not a capital one check. Another 1 ⭐ at this location won't matter to them i guess. Drove all the way from Arlington to get in before this location closes. Didn't check the reviews or I would have gone somewhere to another branch. After the teller had a bad attitude and didn't want to cash a check and wanted the social security card he said I should open an account. What a joke, my bank would have taken a day to clear the check.
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February 2025 by Anntina Cheatham
Worse service ever. Stereotype is definitely at play at this location. You definitely can't walk in with a check without being judged. I walked into the lobby to deposit a check wearing loose clothing, sweat pants and a hoodie and got the worse service ever. This location definitely told me I can't wear comfortable attire and be a black woman to handle personal business in a professional manner.
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February 2025 by Bob McEntire
I got paid today, and it hasn’t been deposited yet because of whatever technical issue. And I have bills to pay. Someone needs to get things figured out soonout.
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February 2025 by Lutricial Williams
Kendall was great and helped me deposit my check because the app was malfunctioning and pushed my direct deposit day back but he got it for me instantly.
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February 2025 by CAYCARTER
Kendall helped me to deposit a check that was messing up and almost delayed me from going to school for second semester and now I can go because he helped get the payment directed to my account instantly.🙏🏾
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February 2025 by KC Dallas
Worst bank ever , they are very unprofessional
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February 2025 by Some Dude
They stole my direct deposit, or lost it donating to liberal causes.
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January 2025 by pelayojs sanchez
I had a great experience at this bank. Went to open a new account and as soon as I walked in, Ana Trejo was standing by the door waiting to help me. She showed me how to sign in to get helped when it was my turn. Right away she started helping me with what I needed. She was very nice and polite. She had all the answers to my questions.
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January 2025 by Glory Chioma Beloved
Great place for your banking needs. Don't forget. Nice staff.
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January 2025 by Seiko T
I have only online banking. I have a terrible experience. They freeze my account, so I called customer service to ask to close my account. They won't close my account, and I'm not able to access my money now. Really regretting opened my account with them.
