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June 2023 by Brad Grubbs
Great service. The vehicle was clean and in good condition. Return was fast and easy.I would like to know more about the Prowler sitting in your show room. I have one also.
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April 2023 by Sandra Moorhouse
Easy rental process. Clear consistent communication from all staff with whom I interacted. Quick and easy pickup. Easy after-hours return. Had a little issue on my bill which they took care of quickly and professionally. So glad I went with Capps versus the alternative options. Similar price compared to places with terrible reviews. Highly recommend going with Capps.
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October 2022 by Patricia Hubbard
The branch manager and staff are extremely helpful and friendly.
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November 2021 by Chad Sexton
This past weekend, I was a first-time customer. I will definitely rent from these guys again in the future. I’m glad I found them!
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August 2021 by Keith Keeter
This place has excellent service the staff was fantastic the facility was clean
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August 2021 by FW Local
We had a great experience with Capps in Irving! We rented a 15 passenger van for a roadtrip to Florida and it was roomy enough for 13 people plus luggage and extras like a tent and beach chairs. We didn’t have to pay until pickup, and it was a a super easy pick up and drop off process. It could have been better cleaned prior to us picking up (crumbs in cup holders and pockets) but I understand a lot of businesses are short handed and are working with the staff they have. So a quick cleaning before we packed up did the trick. Would definitely be using them again for our next trip!
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June 2021 by Kevin Chagnon
Not professional at all, guy was very rude. Will not be doing business here again!!!!!
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April 2021 by Brandon Davis
Very friendly and helpful to make sure you choose the right plan for your family. Will definitely use in future.
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June 2020 by Horribad Gamer
When the company I work for (FedEx Express) rents vehicles from Capps; it's always a pleasure to drive. Sometimes more vehicles are needed when its extra busy and Capps keep their vehicles in great condition. They also have awesome customer service. I accidentally left my backpack in a vehicle overnight and when I returned they swiftly returned it. Thank you Capps
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March 2020 by Neal Castillo
Plenty of choices
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January 2020 by Shiga Harim
Great customer service and great deal
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December 2019 by Suryanarayana Murthy Maganti
Cars are really good but insurance provided by them wont be helpful. That's why it's cheap but not safe
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October 2019 by Natalie Brown
I love this location it's very easy to get your rental and get in-and-out especially if you're in a hurry.
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February 2019 by Alex Manning
I rented a truck to help with moving, the price was great, the truck was comfortable and spacious, employees were all very nice and cleared up a few questions I had.
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September 2018 by Candon Birdwell
A little pricey but I will always use Capps for rentals. They are completely up front and honest with prices. No hidden fees that pop-up after you show or after you return your rental. Several other places seemed much cheaper at first but upon looking at the details would have ended up much more costly than renting from Capps. We rented a Suburban which was very nice inside and out for 8 days. Simple and hassle free process picking up and returning.
