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June 2024 by Cortez Matlock Jr
Called 4 times only for phone to be answered and hung up on with no response all times.
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June 2024 by Angela Davis
No 24 hour ATM at this location.
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May 2024 by Chandan kumar
Such a frustrating experience I had today at this bank. I visited there to transfer my forex card amount to my chase account. The teller there is really worst coz she didn’t mention a signle time that we have only one chance to do this. By mistake I mentioned her incorrect amount only one time and transaction got failed. There is no retry option, not even a single time. Really such a worst system they built where we don’t have a signle retry. Now only is option to visit another chase bank. She completely wasted my time.
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May 2024 by Tian Wang
No atm. Staff says it was robbed!
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May 2024 by Smitty J
No ATM... at least not drive thru. Sigh. ?
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May 2024 by Armo Armo
Hello Manager, start improving customer service and the first thing to start your tellers when they look at you and fillings like they hate you horrible servive
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April 2024 by Alan Orona
Terrible service and the cashier and the Manager are racist
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February 2024 by Max Smith
Wife opened a new credit card. Asked directly if any additional steps were needed in order to connect my wife's account with this new credit card to existing accounts that I had. Was told no, it would already be connected. Later we find out it is not connected and called Chase support. Chase support informed us that this can only be done by someone AT A BRANCH LOCATION.I don't know if it is a communication issue or a knowledge issue, but it is very frustrating that we now have to make a separate trip just to do something we explicitly asked about already. Judging by other reviews, this type of issue is not uncommon.
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January 2024 by J.D. Martin
Helped me right away and got me what I needed.
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January 2024 by lalispeed sparse
One of the managers or either doesn't understand English or it's too late in just to make a simple phone call or something that it can be resolved in 2 minutes. I have to go another branch. the other person did it within a second
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January 2024 by C
Beware!!!! The ATM at this location caused my debit card to be skimmed. Do not use their drive-up ATM.
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August 2023 by Manish Patel
Scheduled an appointment with Masooma Waseem and she’s not here!!! Everyone time is precious and should be valued. Have a courtesy to call/text to cancel/reschedule.
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August 2023 by Brian T.
How do you not know your own product. How can you accuse a customer of something when your product did it? Even after finding a read email about it, she still said I made it up and the program didn't exist. Just say you don't know and find someone that can help. I did not name or create the pay in 4 program, but a banker seem to think so. She was not nice and got apologetic only after I called her out on it.
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July 2023 by Naomi “Naomi C” Chavez
Drive thru is closed.
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July 2023 by Live Life
Beware Go to another bank!!! Let alone this branch!!!
