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November 2023 by C Hill
Walked in the speak to banker and I was told to schedule a meeting online. I have never been turned away from a banking center when there are 2 private client bankers standing in the lobby greeting people. This was crazy.
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November 2023 by Savannah Corcoran
They don't have any access to the inside atms after 5pm And then they only have OneDrive through ATM so it's a hassle if there is a line.
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September 2023 by Dr. R.
Everyone is very friendly. Also, one of the tellers looks like Violet Myers. One of the main reasons I go once a week.
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September 2023 by Anwar Siddiqui
I was kept on wait for half an hour & then the clerk “Cyndi” denied notarizing the copies of original documents! So bad service, she could have told me out right!
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March 2023 by Esmer Gill
Staff is always friendly, I tend to stop by on Saturday.
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March 2023 by Venugopal Bachu
This branch provides great service. The drive thru service is always reliable and quick. Mike Head was amazing and accommodated us today to open a new account. He was detailed, helpful and patient. Thanks Mike and the branch for the great service.
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January 2023 by Erika Ivonne Avila Cortes
Teresa Hagan was wonderful, the best advisor anyone can find, willing to provide us with solutions and options for our visit. Thank you for such a wonderful service.
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August 2022 by Just D.
I came to the drive through today. I saw 3 tellers one on her phone the other guy was trying so hard not to make eye contact lastly the other guy finally turned to face the window ( after 10 min ). No one even acknowledged my present I had to push the button and still waited a good seven minutes before somebody even acknowledged I was there I saw two customers walked up to the windows both had received service and left before I was even acknowledged. Is it too much to ask for customer service at a bank.
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June 2022 by Maxamod Maxamed
Unprofessional, I made an appointment I got my confirmation email I received a reminder the day before, when I show up to my appointment the banker that was supposed to be there for me was sent to a different branch to assist different clients, and I was asked to reschedule as if my business not important to them.All I got was we are sorry. And there is nothing we can help you with.
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May 2022 by Yi Yang
Giselle Carreon went above and beyond helping us resolve our problems. We needed a special type of notary. Other bankers simply told us there’s nothing they could do. Giselle really spent time researching all the possibilities to point us to the right direction. When she realized her current branch didn’t have any available appointment she even tried to call around the other chase branches to help us find availability. I hope Chase would be able to see this review and reward her outstanding customer service bc I have never experienced even anything even close to her diligence and dedication.
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May 2022 by Texas Life
They always have two business lines open with no customers in the line and one regular in the drive through, line is long and they are slow,youbgo inside line is long as well
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December 2021 by TX bi
Kept us waiting for more than an hour and when finally our turn came up, the banker gave a unwelcoming look at us and grabbed someone who just walked in. They need to train their staff. You lost a customer. ??
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November 2021 by Darrell L.
Chase will steal your money in any way possible. They froze my account over a $67 zelle to a family member. Was on hold for over half an hour just for them to call me call and ask for my drivers license number to "protect against fraud" Then repeated the same behavior for the next zelle transaction. It's ok for me to spend money but not send to a family member or withdraw my own money I withdrew all my money and went to pnc.
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November 2021 by Nash N.
Doesn't look good for a company trying to bet against the green future and invest in oil. Don't support those that are killing our world Chase bank
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November 2021 by Rambo Rambo
Very bad customer service , for everything they need appointment , for 2 min work , waited for 30 min and still no help … very bad