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February 2024 by Katy Lewellen
The front of store staff is great and, usually I have no issues with this location but, today, my experience with a pharmacist over the phone was really jarring and off putting.I called to let them know my doctor hadn’t received the prior authorization for my prescription and I wanted to ask if it could be sent again. I was met with a sigh and a “Jesus Christ” before being put on hold. Then, when my call was picked back up I got told “we’re sending it” and got hung up on before I could even verify they had the right fax number.I understand being busy and stressed but that was just really jarring and off putting.
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January 2024 by Saman Torkzadeh
They were wonderful. I could see they were busy, but they behaved patiently with every customer. I could see how the old couple before me were satisfied with the answers from the front desk. I was in a rush, but I enjoyed their attitude regarding me and them.
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January 2024 by Gloria Perez
The doors… oh my! Please replace them! It’s so unwelcoming to have one of your employees take up half the make up aisle to stock. No hello. She seemed annoyed that I walked in the aisle. I left.
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January 2024 by BS T
Once again, if I could give negative stars I would!!! This store NEVER OPENS ON TIME!!! EVERY day people are standing outside waiting on an employee to show up!Not every now and then, but every single day of the week! Do better or get another job! Geeze!!!
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September 2023 by Nancy Sanchez
Great service to me since I'm a newcomer. They each helped me find items and to feel welcomed and respected. Their are good listeners with warm attitudes with friendly smiles!Good job OTTO & GLADYS.I'll be back for sure!
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July 2023 by Fey Pineda
Great customer service and help me find everything I need it and welcome me when I enter the store.
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May 2023 by Mey Chicas
I enjoy going to CVS because I can find everything with ease, and with a good price. All of the employees are great, they are all very friendly and helpful. Especially Juan, he goes above and beyond in his customer service. I will definitely be back!
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December 2022 by Devin Fernandes
The pharmacy team is so kind and knowledgeable at this location. They are hard working and polite despite the busy season of winter. Thank you very much to this team of great people!
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November 2022 by Gloria Hernandez
I loved cvs because everyone helped when you need help
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October 2022 by Going Nuts in Texas
Go to the MacArthur/Walnut Hill location for better service, they don't seem to care at this location. Place needed a good powerwashing too.
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August 2022 by Rosa Guerra
My experience is always a pleasant one here thanks to the pharmacist Andy! He goes above and beyond to help you with your prescriptions and options, and he is always so kind in answering any questions.
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June 2022 by nadir abdeltam
Pharmacist needs to learn to be less rude over the phone telling me that she just got my order and it'll be ready in two hrs in the rudest most dismissing tone only for me to call back in and learn that they were out of order an entitled tone over the phone is not professional at all and I am very familiar and comfortable with accents! being that I have an accent myself so don't even begin to use "oh it was just my accent as an excuse" dismissive is still dismissive I'm smart enough to know the difference!!
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May 2022 by Raul Torres Jr
Went in to use the Kodak self service Photo print kiosk. HORRIBLE experience the “print In seconds” is all a lie. Took me 30 minutes to get 1 picture because the kiosk was not “set up properly” First of all nobody was there to help and the employees were all clueless not knowing how to manage a CVS. long lines at the front waiting for employees and just rude when they are asked for help. If these employees hate were they work why even show up to work. Not the nicest CVS in Irving.
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May 2022 by rees lockyer
I was waiting my turn for the photo department when there were spanish speaking customers taken before me. I guess I should try to look more mexican when I shop at this CVS. I might get treated more fairly.
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February 2022 by Kendall Harger
awful place, ordered off Uber gave me off brand things no where near what i asked or paid for. Practically robbed my money and didn’t tell me. Do not order over Uber from this rip off place