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November 2023 by Naveen നവീൻ
Good place with all rentals in same place with 10 minute shuttle back and forth to all DFW terminals. Car dropping is little tricky , you have to come behind the building through garage.
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November 2023 by joseph reska
Getting there from the terminal is not fun, especially if at a busy time in the airport. Bus to the car rental is always packed, not enough seats, and people don't want to wait because the bus takes forever to get back.Get more busses or have the drivers not load so many people.Car return is super quick and easy, as is the pick up once you get there.
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November 2023 by Michelle Barskiy
Rented from Enterprise. Excellent experience. Checked in online in advance. Walked outside and was given multiple vehicles to choose from. The entire process was smooth and friendly. Highly recommend! In addition, the wipers needed replacing. Contacted this location via the business card they gave me. They handled everything and were so nice.
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November 2023 by Karen Force
Getting to this place if you're not from the area is a nightmare. Google maps got me to the building but trying to figure out where to return the car was horrible. A cab driver charged me $40 to have him show me where to go. The airport shuttle is great. The rental car from Budget was inferior & dangerous so renter beware!!
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November 2023 by Amy Morton
I can't speak badly on the employees at this Avis/ Budget car rental facility. They were excellent and did a wonderful job. The lines were fairly long inside but they got us all through rather quickly. Now the outside line to actually get the vehicle was incredibly long and we were tired after just landing. But there was a gentleman out there working so dang fast at getting people into their cars. He was awesome!!!!
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October 2023 by Gangalic Catalin
An unexpectedly amazing central car rental center.First of all, it's easily accessible by free shuttle busses from all terminals (just make sure to take the right bus as each terminal has a different one).Second, it has lavatories at each floor which are easily accessible and very clean. Additionally, drinkable water fountains are available as well.Third, the building itself is new and very pleasent with a nice ambient temperature.Finally, there are a lot of rental options and the returns are also easily done.
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October 2023 by Chowdhury Zaman
This place is spacious, clean and convenient. During my recent visit to Dallas and Arlington, I rented an SUV from National Car Rental. One of the greatest plus point about this company at DFW is that it is open 24 hours a day, unlike any other car rental company at that location. However, telephonic response isn't always guaranteed all the time, as was my experience. But, when they respond, they are very patient and professional. Their vehicles are also clean and well-maintained.However, customers who haven't been to DFW often, or at all, ought to be informed of the shuttle service between the car rental complex to the terminal and back. Another inconvenience that I faced was that Google Maps always indicates the front of the rental car complex when the address is fed in. However, it is at the back of that complex that the vehicles have to be returned, and which is off of a completely different road (Passport Avenue). And Google Maps doesn't make any mention of that fact, which is a great inconvenience
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September 2023 by Sista Ova Flo (My Blessings Ova Flo)
Thank you Michel J! Your food choices you to me were great Whataburger delicious! The Upgrade was off the hook! Thank you again!
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September 2023 by Lymond Walker Jr
I had a wonderful experience with Dollar. There was a computer error with my reservation and LaJuanad and her supervisor Dominic made sure everything was taken care of. They were able to find mm reservation, help me in terms of understanding the area, along with great places to visit for site seeing and food. They checked the car with me to ensure it was in great condition. I appreciate the both of them for making sure I was a satisfied customer without having to worry or stress about any issues during my vacation.
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September 2023 by Sistaovaflo (My Blessings Ova Flo)
Thank you Michel J! Your food choices you to me were great Whataburger delicious! The Upgrade was off the hook! Thank you again!
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September 2023 by Michael Oviedo
National National National. If you get anything other than National you’re messing up. Sign up to be a member and then once you get your reservation online you can walk straight into the lot and take your car. Very nice. I’m there every week getting another car and they always have a decent selection.
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September 2023 by Corina Mayo
One of cleanest and nicest Rental Facility. The place was so well maintained with nice decor.So many vehicles readily available.Customer service from all employees were excellent!
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September 2023 by Richard Hudson
I was renting a pickup for a weekend camping trip with the family. The center is easy to get to. SInce the facility is just outside the airport, you don't have to pay the airport tolls to get your rental. Budget is always one of the nicest companies to work with there.
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August 2023 by Cal Diesel
Look... These guys MAKE THINGS HAPPEN... They were OUT OF CARS. No, SERIOUSLY. Miss Jasmine took control, talked me into being patient, was helpful, and even spotted me a core charger when my phone was low and about to die. Paul answered any questions in her absence, and Rachid got me up outta there at the EARLIEST opportunity! The cool exuded with their backs against the wall makes them aces with me. A great customer service experience. Impressive and welcome in this day and age. THANK YOU.
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July 2023 by John & Heather Brown Bacon
With all the bad reviews for renting a car at the airport - we thought you might like to know that we actually had a wonderful experience.This may be because we flew in late and arrived about 30 minutes before that closed at 10pm. So, there was no line that we had to wait in. The staff at Dollar was very friendly. They actually even gave us an upgrade.The SUV was in great condition - like new.Upon return - it is difficult to find where you actually return the vehicle but once we figured that out - the entire process returning the car was so simple and then all we did was grab our luggage and find the bus that went to our terminal. We would absolutely rent here again.Thank you.
