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January 2024 by Lokesh Saralikana
I had my vehicle inspection done here and I was out in 20 mins. Appreciate the quick service. I would recommend this location for anyone wanting to have their vehicle inspected. Thanks!
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January 2024 by McKenzie Fergus
This place really cares and does an excellent job. Jovona was incredibly helpful and filled my coolant level at no charge when I was in a bit of a hurry. I highly recommend, if you want high quality service and a great price.
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January 2024 by Simion Gradinaru
I would rate zero if I could. My car overheating while I was driving. I did a self diagnosis and saw that my radiator was cracked. I brought it in and Troy the clerk told me they needed to do their own diagnosis which would be 150$ dollars, I agreed possibly I missed something. After waiting for 2 hours and not seeing anyone look at my car they came with an estimate. The estimate was over 4k in repairs. A lot the repairs they said was needed was already done. The remove it off my estimate after I showed proof that it was already done. Then they tried to charge 1100 dollars for a radiator job. I walked out. I fixed the issue myself in under 30 minutes with 170 for a radiator. This is the biggest scam. I would avoid this place like the plague.
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January 2024 by Thang Ho
The service advisor was very professional and helpful in answering questions about the check engine light that popped up on my Mazda 3. He also honored the coupon on a free check engine light diagnostics. He gave me a thorough explanation of the problem, which was a transmission gear solenoid issue, and a recommended course of action. He did not pressure me to do the repair, for which I appreciate a lot.
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January 2024 by Maria Trimm
They were very fast and upfront with everything! Got my car diagnosed and serviced within a few hours! No surprises and the team was extremely friendly and knowledgeable! Would deffinetly recommend! They went above and beyond to get my car repaired
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January 2024 by craig mclendon
I recently had my Nissan Altima 2016 serviced at this location. Very professional and honest was what my experience was. And listening to the team speak to other clients was still the same professional but honest. I truly recommend this location for this reason.
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January 2024 by Bam J
Got a great deal, downside is I waited 3 hours for an oil change. Watched an older antique car pull in and something that should take about 20 mins went up to 3 hours wasted my whole day. Also my car smelled like straight cigarettes when it was done, I’ll just do it myself next time.
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January 2024 by Biswadip Roy
Please avoid this place at any cost. I went to change my brake pads. They mentioned that they will run the diagnostics and let me know in case of any other issues. According to the report besides tire all the other things are perfect. After changing the brake pad and Tires, I started having having bad noise while applying and releasing brakes. I went back as the previous service under warranty. First day they told me they need the whole day to check my car. Next day when I went, they checked and mentioned sound is coming for other reasons and they nmeed to run diagnostics even though they ran it while doing their service and I need to pay for it. This is quite unfortunate. IN my presence I observed other customers are coming because of their previous services with complaints. PLease dont go to this place.
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November 2023 by D F
I had the battery replaced in my Pontiac Solstice, I informed them twice before they did the job that based on the location of the battery the front panel would have to be removed and I was assured they could handle the job and take care of it. They attached the panel back on unaligned to where the door will barely open and scratched up the paint. Spoke to manager Trey his advise: I’ll attach it back the best that I can, but you should have went to a car dealership. We can take the panel back off and remove the battery, and give you a refund and the unattached panel so that you can go to a body shop if you wound like. That’s the level of professionalism and competence that you get at this place. I will take this to the TOP!Service: Battery
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November 2023 by Prep User
Complete crooks. Avoid this place at all cost. I went in to make sure my brakes were okay as it was raining and wanted to be sure. They told they would do complementary diagnostics and if I did need any service would be charged for it. They found nothing wrong so were discussing how can we con the customer and take money from innocent customers. They were unwilling to return the keys to the car until I went ahead and paid the fee alone was 150 dollars for nothing. They did not even provide an invoice which I realized later and therefore as you can see its completely fishy and unethical. I just wanted to get out of the situation. Avoid this place at all cost or else you would regret it. They will charge you unnecessarily or overcharge you.
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October 2023 by branden zett
Just wanted to post saying from the time I walked through the door I was greeted, and asked to hold one moment but then once phone call was completed my service needs got handled timely.Then was continually updated on progress of my vehicle and status. Was given other option to review and explained out to me In detail.Thank you to the team at drivers edge Irving.Service: Vehicle Inspection
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October 2023 by Christina J. Brooks
New to the area so googled “State auto inspections”- Drivers Edge popped up and their reviews lived up to my experience.Walked in with no appointment- hassle free check in (even tho it was my first visit) - super friendly service!Very clean business, you can tell they care! This will be my go-to in my new part of town! Keep up the good work! ⭐️⭐️⭐️⭐️⭐️
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October 2023 by Abhishek Kumar
Left my car at 1:00 pm promised to be done with the oil change before 6:00. Called at 4:00 pm to check and was confirmed it is being worked upon. Reached 5:30 pm to collect the car and it was not even started. They cited system was down. But I could have been informed. Very disappointed with unprofessional behavior. Will never visit again.
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October 2023 by Simion G.
I went in because my car started overheating. I did a self-diagnosis and saw that my radiator was leaking. The guy at the front desk told me the needed to their own diagnosis and the charge was 150 dollars. I sat in the front looking at my car and not once did I see it move or anyone come look at it. I get the bill and they were trying to charge me 3,000 dollars for various things. I tell them a lot of those things have already been replaced and are new. They won't admit it but take it off my bill, then for a radiator they tried to charge me 1100 dollars. Are you kidding me? Not even the dealership charges those prices. I replaced it myself in under 30 minutes with 170 dollars for a radiator. This place is a scam. they shouldn't be charging those prices. I later talk to troy their boss and he admits to me that they looked at car fax to see the history of my car. I paid them to look at the engine compartment. Avoid this place like the plague. They will charge you insane prices.
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September 2023 by Shawn D
I took my car to this place for them to replace the oil plug that was damaged by Valvoline oil change place on N MacArthur. They caused more damage and I had to take my car to the dealership to get it fixed. I am taking legal action against Valvoline and since Driver's Edge is also involved, I needed to send them a letter. I called them and talked to Troy their manager and asked for address to their headquarters. He told me that he didn't have the information and I needed to Google it! So much for customer service! If you take your car their, I hope you think of their business integrity and mode of operation! Asking me, if a business can not back their services and don't even have their own headquarters' address and phone number readily available, that is a huge red flag!!!