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February 2025 by Carlos Carman
This place is very clean & quiet. Venessa is always courteous & very helpful.
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February 2025 by Jose Mendez
Highly recommend this place! Very easy to get to and the prices are great. Vanessa was patient and very helpful in choosing the right size unit I needed
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February 2025 by Josh Hooge
I was very happy with the wonderful help I had! Vanessa did a fantastic job showing me around helping me find what I was looking for! It was very clean was all around nice!
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February 2025 by Nicholas Miller
Loved my experience here, facilities were very clean and seemed safe, everyone was nice, Vanessa was amazing to work with!!
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February 2025 by Thelma A
Awesome customer service! Vanessa was AMAZING!!!!
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February 2025 by PAULA AGUINAGA
Awesome great customer service
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February 2025 by Lana Leigh
Great staff and customer service. Vanessa was great!
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December 2024 by Raul Sanchez
Very good service
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November 2024 by Amanda Morey
Love the staff here! Vanessa is amazing and so accommodating! The location is secure and well kept. I have been to many other storage places in Irving and this is the best priced and best maintained! I wouldn't store anywhere else!
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November 2024 by Beto Recio
Always been courteous and professional, and this place is very conveniently located off of the highway.
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November 2024 by Raymond Whitfield
Always very friendly and the facilities are always very clean and secure!!
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September 2024 by Mama M
After 5 years I DO NOT recommend.Finally was able to move out after finding a way cheaper storage closet to home. When we first rented this storage 5 years ago our rent was $80/month and it just kept going up till we ended up having to pay $180/month plus insurance. And no they are not climate controlled so that price is insane for an 10by 8.It was just to much money . Vannessa has been the worst manager I’ve dealt with since being there and I’ve seen several come and go. She is rude and unhelpful.She is very hard to get a hold of because she is never in office during business hours. Tammy who I dealt with maybe one time was very nice .
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August 2024 by Letha Charlene
Great customer service
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July 2024 by brad chambers
Great staff, shot out Vanessa for helping me out when my unit had a faulty lock.
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July 2024 by Mary Joseph
Found some of my locker items have been stolen, in two separate occasions, but my lock was still intact, meaning someone was accessing my locker from time to time. Reached out to the manager to get videos reviewed from the security company. And she said videos are only kept for two weeks in records, which doesn't make sense.
If this was a thief from outside, they would have taken as much as they can carry from the first attempt. But stealing few items from time to time is very questionable and obvious 🤔 on how they run this place!
No efforts to solve the theft was done by the manager, and they simply said if you don't have insurance, there's nothing we can do to help, and that I should have purchased one of their locks design, which is more secured.
I had valuable items, things that are sentimental to me in my locker. My locker design is just as high quality as theirs if not more!
It being an inside locker space, I didn't think I would need to insure for theft, given the presence of cameras as well.
The manager and onduty attendant told me that, they have never had break-ins at this location, and yet I have had my things stolen from my locker on different occasions!
I have never even shared my locker key with anyone given the fact that I live alone, and my key is always with me.
Hopefully One day, someone catches them red-handed and make them pay for all this.
