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September 2023 by Dad & Dana
My visit to the Family Dollar store#04307 at 305 South Beltline Rd., Irving, TX, was nothing short of a disappointing and frustrating experience. As soon as I entered the store, I encountered an immediate issue when something hanging from the top of the door struck me in the face. Naturally, I alerted the cashier about the situation, expecting a reasonable response.However, the response I received from the cashier was not only unhelpful but downright rude. Instead of addressing the issue professionally, the cashier had the audacity to dismiss my concern, stating that "everybody is not that tall." This dismissive attitude is unacceptable and does not reflect the level of customer service one would expect from any establishment.To make matters worse, I sought out the manager, hoping for a more understanding and customer-oriented approach. Unfortunately, the manager's response was equally disappointing. I was informed that the store manager intended for the object to be placed there, completely disregarding the fact that it had just struck me in the face.This incident highlights a significant lack of concern for customer safety and satisfaction within this Family Dollar location. It is essential for any retail establishment to prioritize customer safety and provide respectful customer service. My experience at this store left me not only frustrated but also concerned about the lack of professionalism and empathy displayed by the staff and management. I believe that this cashier should be reprimanded and retrained because it’s clear that improvements in both customer service and safety measures are sorely needed at this particular Family Dollar.
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July 2023 by Jacqueline Rivera
Always stocked.. they got my thumb up score.
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July 2023 by Big Al
I LIKED FAMILY DOLLAR
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March 2022 by Wesley Price
Staff is great. Average Dollar Store otherwise.
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February 2022 by N Master
This location has friendly staff and a larger variety of snacks than other locations in my area. It is kept clean but some things on the shelves were unorganized. But this will be my new go to Family Dollar.
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December 2021 by Joelia Grimaldo
Great love they're egg rolls easy in n out
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December 2021 by Derra Smith
Store was neat, cleaned and organized
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October 2021 by Larry Klein
Excellent.
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August 2021 by aaron mcgrue
Cody is a excellent salesman and cashier please come and see the staff that they have they are excellent
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April 2021 by Christina Howard
Found everything I needed for our Easter baskets!
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April 2021 by Theresa Henderson
Very friendly and clean store
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March 2021 by Jennifer Gray
Clean store but the aisles are narrow. And while they have a lot of different items for sale, the available options for items is fairly slim.
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December 2020 by ISAAC NIGO
GOOD STORE LOCATION... EVEN THOUGH ITS ALWAYS PACKED YOU STILL GET OUT QUICK... CUSTOMER SEEVICE IS OK...
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November 2020 by Penelope Wicks
Clean with quick service.
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July 2020 by Guadalupe Torres
The biggest selection I have seen and clean
