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January 2026 by Ivan Vargas
Maria was excellent in helping me with my account and account information, thank you!
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January 2026 by Jose Sandoval
Great customer service, Ms,Limon is always smiling and ready to help
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January 2026 by Maikel González
Branch manager Maria is always verry helpfull
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December 2025 by John Romero
Great, service best customer service. They deserve raise. They work way too hard.
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December 2025 by Annemarie Valderas
No waittt !!! Easy transactions !
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December 2025 by shannon bryant
Saray Is the Best!!!Good customer service!!!Such a sweet young Lady!❤️
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December 2025 by Regina Almaguer
Very attentive friendly and always helpful! Great customer service
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December 2025 by Randy Robertson
Personal are very helpful and friendly!!
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December 2025 by John Medina
Had all my needs met, friendly staff. Once my account was activated staff made it really easy to manage my money. Maria helped me with the information about my account, Darleen, Jasmine, Victor and Saray. Highly recommend to my family and friends.
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December 2025 by Maria Mata
Darling very nice and friendly
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September 2023 by Tamica J.
I'm giving 1 Star due to customer service. I'm from out of town, and was at the Kroger located here, and the bank is on the inside. I used their ATM so that I have money to tip. It gave all 20's, so I asked for change. I was told unless I was a customer, I couldn't get change (Weird right)? Anywho after advising I used their ATM, and really needed help, they said i could get singles, so I got $20. A customer was kind enough to exchange another $20 for 2 ten dollar bills. The bank refused to give me any 5's. They truly gave me a hard time getting change. In Michigan a bank will give you change whether you're a member or not. They definitely do not pressure you to join just to get change. At least my credit union and FlagStar doesn't. Anywho, if anyone ever needs change, pack your patience or just don't come here. I definitely will never come here again. I'll bring more cash next time.
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July 2023 by Ellynne Schaffner
Extremely disappointed in the lack of consideration and care from Saray and Saran. They never advised me today deposit a "foreign" check and they it plus debited the amount from my checking account to see if was going to clear. I've NEVER not have a teller not tell me what they were going to do. Horrible customer service!
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January 2023 by Tracy Palacios
This is the worst location I have ever been to. I always have problems. Tellers and Managers alike do not know what they are doing. They take forever and just a waste of time. Spent my entire lunch break just trying to sign paperwork and got back late. Will never go back to this location and will NEVER refer people to open an account at this location. I literally have not had trouble at other locations. Just this one in particular. They defiantly need new Management and Employee's. If was able to post this without any star's I would. As they don't even deserve that. Even when I said I am done waiting. Never did the Manager even come out to apologize for the hold/ wait nothing. I will also being calling Corporate on this Branch. Have a great day!
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November 2022 by Neville Gooderd
It's good but now they have new hours and the search app doesn't announce it
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October 2022 by Farzad Rostam
They open business account but they are not give you change . They told me go to Bank of America cross street to get change. I ask for district manger , banker told me to call customer service and good luck with that. What is going on here?This location need new manager with experience. Out of control
