Vio Security, LLC offers security services with some positive aspects and notable issues. Customer service improves when connected directly to a representative, but communication can be confusing, with unclear messages and unbranded links. There have been concerns about contracts and security system installation, particularly involving an elderly family member. However, the company has loyal customers who appreciate technicians like Anthony Villanueva, who consistently go above and beyond to assist.
Had to retain a lawyer .. Dad is 85 years old and locked into a 5 year contract. A security system was sold to him but never used. Local Authorities confirm that one is not even present on the property .Stay Tuned
April 2022
We have been VIO customers for several years. The technician that has always helped us in Anthony Villanueva. He has always gone the extra mile to help us. He is the main reason we are still a VIO customer. He is a great representative of your company.
March 2022
I been trying to get them to fix my alarm for over 6 months with no success' I will schedule ..take off from work to meet them and no one shows up Very disappointing
