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April 2025 by Oleksii Badikov
Terrible service and a very bad experience. I bought an item and wanted to return it the same day. I rushed across town to make it before closing. I arrived at 4:50 PM and they close at 5:00 PM, but the guy at the counter said he wouldn’t process a refund because “the cashier already left.” However, he was able to take payment for another item — interesting, right?
On top of that, they charge a $45 restocking fee for returns. I understand that a cut hose can’t be returned, but I was trying to return a metal part that’s in perfect, resellable condition.
I strongly do not recommend this store. I really regret choosing them to handle my issue.
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November 2024 by Randy Dodd
Although they didn't sell a natural gas hose which they don't carry they gladly put two connectors on in no time. Unlike other places they have done the service for me twice over the past few years and never a leak. Well worth the drive from Kaufman Tx.
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October 2024 by Uriel Alvarado
This guys are always great. I’m always in and out.
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October 2024 by Jesse Lopez
Awsome company by far best prices and quality shout out to carlos, alex Felipe not to mention field tech mike
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September 2024 by Jose Beltran
Got the hydraulic fittings and lines I could not find in other places
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January 2024 by Julian Hornsby
Alex , Felipe , Carlos , Edgar are all very professional everytime I walk through the door! They assist me with any type of hoses and fittings I need with no hesitation. These guys make hose tech enjoyable to go to when needing hoses!
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January 2024 by marbella jaquez
Walked in today looking for aHose part and I was helped right away loved the customer service totally recommend this location for your hose equipment
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January 2024 by Johnny Young
Great customer service, very good people been going there over 20 years
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January 2024 by Lisa Slemp
Great people and services!!!
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January 2024 by Janghee Lee
I got terrible experience with the service ,especially with long haired Latino male employee who carelessly discarded the sample and displayed an indifferent attitude while dealing with me just 4 feet away from the counter. And Forgetting the sample may have been unpleasant, but the audacity of the Latino woman in rudely handling your card and making demands indicates a lack of understanding of basic customer service principles.It appears that the company may be lacking awareness of fundamental business principles, unable to meet customer expectations, and falling short in providing satisfactory service.
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November 2023 by Tray Greer
I come here all the time and everyone there is super friendly, prices are comparable with other hose shops, but the speed is what makes this place the only one I'll go to for new hoses.
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December 2022 by Heriberto Roldan
Excellent and fast service, I recommend them.
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December 2022 by Celia Mendez
A very good product store my husband buys here good price $$$
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December 2022 by Ashraya K
They always have the fittings no one else has. Good place with great people.
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December 2020 by Martin Bernal
Careful and precise attention.