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February 2024 by Khalid M
Apparently one of the employees “works at a police station” lol and can take you with her if you are black. Even though she is black lol.As we were looking for suits 2 to be exact. A dumb lady “offered help” “ Can I help you?” and literally ignored my request lol.And we went to look for suits. She was just watching us trying different colors. And she didn’t seem happy or want to be there. Bad vibes.The thing that made me write this was cuz. She was watching us and talking to her coworker “a Hispanic male” saying loudly so we can hear“ I might need to go to the police station and take some people with me”. I was like lol. We were the only people there. Then I told my brother “would you like to go to the police station?” He was like what!!!. Then she said “You might”. I went to her and said “Are we making you uncomfortable by being here?” She said No. then O asked her Why would you say you might take people to the police station with you? Are you referring this to us?She said “ I work at the police station” lolPoint is she had a bad day and being ignorant.The one on the picture is the manager and when I told her what had happened she simply said “She is a woman” lolGuess what.. we took our business elsewhere??Blue suit is from another place??
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February 2024 by Tim F.
I went in a few days before Christmas to buy a dress shirt as a gift from my mother-in-law who was in a rehab facility. She always buys me a dress shirt. I was approached by a gentleman with a tape measure who asked if I needed help. He measured my neck and my arms and helped me select a shirt. I knew better and should have tried it on. The first time I went to put it on the sleeves were three or four inches too short and I could not button the shirt. This was after taking it back straight out of the package and having a button sewn back on that fell out when we took it out of the package. When I took it back the manager said she could not take it back because it had been worn. I tried to explain it barely went around my body and I could only button one button and probably would not last long. It had not been worn. It had been tried on. I don't shop there often, but they just lost a customer.
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January 2024 by mahoganyhoney
Great selection of clothing for women and men who are looking for dress clothes. They even have a juniors section that have more trendy, dressy items. ...very nice and helpful staff!
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January 2024 by Christopher Blue
No one asked if I needed help, they were only focused on turning the lights off in the back of store. Horrible customer service experience!
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January 2024 by Buhp Rara
From the cashiers to the manager every single lady in here is not welcoming whatsoever and don’t you dare ask questions they will look at you like you are from another planet! Will never in my life come here again any positive review is probably paid for
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January 2024 by Emerson Fonseca
First time shopping at this store and last time I’ll come back. I was able to find a good quality pair of slacks for a cheap price. But it was after I was almost harassed the entire time I was shopping in the aisle asking for sizing and fitting room area. This old dude is really rude and have no idea why he’s still employed. The only old dude there has no respect for his customers at all. Do you better sir and I hope you treat your customer with more respect.
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December 2023 by Rafaella Diershaw
Helpful customer service and a wide array of clothing options at big discounts. They have tailoring on-site. Hubby bought two suits, a jacket and some socks. Success!
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November 2023 by Frankethebarber
Every time you ask a sales associate about a piece of clothing they always say “everything they have is what you see”, without even checking. How do a company sells outfits separately? Meaning matching jackets and pants separately, now you can’t buy one without the other?. Then the managers point the finger to the corporate as far as the inventory. Then why be a manager?? These are simple questions that a manager should be able to answer. If that be the case then I should be able to buy two left shoes. KG should have better count on whats coming into the store as far as the inventory with the clothes especially when it comes to matching outfits. Should not have 12 jackets with no pants… makes no sense. If KG have managers in positions at least have some type of training classes to teach them on how to communicate to people, proper people skills, instead of one manager on the phone loud arguing with someone so loud that the whole store can hear, and another manager don’t know her job as a manager.
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October 2023 by Lashaun Eades
I came in to get my son measured and possibly purchase 15 suits for an upcoming event!! I ask the lady up front wear could I get a measurements, she told me there is a guy in the back ask for him. I get to the back and ask could I get my sons Neck, arms, legs and waist measurement.. he’s a 38 is what he said. I asked. Could I see you do it first so I can confirm… that was a huge problem for him. if you don’t want to do your job. Find something else to do.Thanks. I’ll take my business elsewhere
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September 2023 by Mr. Our Purpose Is Your Blessing
We had the pleasure of visiting K&G Fashion Superstore with friends and family and had a pleasant experience. Upon driving up to the building we noticed at least 3 handicapped parking spaces right in front of the store. Once inside the store we did not notice any slip or trip hazards. We had the pleasure of interacting with Mr. Robert an employee in the suits department. Mr. Robert was very professional and courteous. Mr. Robert is also bilingual as he is fluent in English and Spanish. He also called other stores and spoke with employees there in an effort to help us get the items we wanted. Mr. Robert provided us exceptional customer service."Our Purpose Is Your Blessing"
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September 2023 by IU Rose
I am so disappointed. I used to come to this store Fridays to shop or whatnot. However, after this situation, I advise everyone to be careful. While checking out items at the register with my mom, a big black lady who appeared to be the employee started checking out our things. Right off the bat, this lady had a nasty attitude, kept berating my mother, and tending to us rudely. As we were leaving the store, the black lady muttered something about us and that's when I had lost it. I went back, called for the manager, and complained. This lady started laughing when I was communicating the situation. Whoever you are, you are IN NO place to laugh because your job is on the line, love. Be aware customers!**the lady is tall, large, and appears to be black, works fridays, wears lashes and has a stingy attitude. Stay safe.
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September 2023 by chuu '
Honestly, I would give this place zero stars. I witnessed a manager screaming at an employee for absolutely no reason. And if there was, I'm sure she DID NOT have to scream at the cashier. This shows that the management is completely unprofessional and needs to be changed if possible.
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August 2023 by keythanna lane
Ms.Rose was fantastic. She gave Keenan and I excellent customer service, answered all of our questions while being polite and making us comfortable with the decision about what to wear to my cousins wedding. Thank you!!!!
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August 2023 by valerie dominguez
I was there today I entered the store and the lady immediately shouts “ma’am can I check your bag” “can you put your bag at the front” first off how rude! Second how embarrassing I am not there to steal isn’t that what you’re security cameras are for???? note that my “bag” was a diaper bag walked right out forget you getting a dime from me. What does she need to check my bag for let me check your bag ma’am!!!!!!!!!!!!!!!!
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July 2023 by Hussain Lalani
That lady working there was super rude. As soon as I entered the store with my family we went looking for the shirts within in a minute a lady comes saying you can't open the shirts bruh what the hell is going on!! At least give us a chance to look at the shirts we are not gonna open your shirts. She didn't even have the decency to greet the customers if that's how you treat customers you shouldn't be working there. Customer service here sucks and people working here are super rude. Plus you won't find any good shirts here some of them were just mixed up with sizes. I would drive 30 mins away to another location but I DON'T RECOMMEND THIS PLACE TO ANYONE BEWARE!!!
