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February 2024 by Shruthi Ramen
I recently visited for a hair service, and unfortunately, it was a disappointing experience. The stylist did not meet my expectations, and I left with my hair looking worse than before. The overall outcome did not align with what I had in mind, and I am hesitant to return. I hope the salon takes customer feedback seriously to improve their services.
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January 2024 by Aymar 2
I had worse experience there, I went there for eyebrows they did okay I mean not bad.But I asked for haircut, she did it it’s to worse.If I gave a scissors to any kid they will do better than this .
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January 2024 by Mike A
Very friendly and good threading spot!
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December 2023 by Jaya Sahay
Utterly Horrible customer service. The person called Jaya is extremely rude and says to hurry up during billing as she has other customers to go to. Rushed and extremely unprofessional. Highly understaffed and their service has deteriorated drastically. They don’t cleanup well after waxing process as they are in so much hurry. This has been not once but several times since several months. I was a customer for many many years but unfortunately I AM NEVER EVER going back there. There are so many in Irving, they have failed miserably to competition. Negative marks ? to them - Lakme Beauty parlor in Irving.Services: Haircut
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October 2023 by Sky Blaziken
I HATE THIS PLACE. I’ve been here many times because it’s in a convenient location for me but the experience gets worse every time. I’m never coming to this place again.1. The service is TERRIBLE they make people wait upwards to 2 hours. They also don’t know how to treat their customers. They insult you and gossip about you assuming you can’t understand what they are saying. They also insult you to your face. They get annoyed at you telling you to hurry up during billing if you try to ask any questions.2. DO NOT get a haircut here not only will they mess it up but charge you $30 for a simple trim. I got less than an inch cut off and they charged me $30.3. They are severely understaffed at all times so you can’t expect good customer service or quality, they will just try to do everything as fast as possible.This place ruined my day. I would give it 0 stars if I could. Please for your own sake, don’t go here.Services: Hair threading
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August 2023 by Shruthi Chandra
Unhygienic place .. service is also totally bad. First time I got my eyebrows done and they had spoiled it . Second time I just went and thought let me try one more time... This time also they spoiled and for the corrections I tell. They don't have time to listen.. for upprrlips uses wax and handling is very rude . I have blisters coz it was over heat .don't recommend to anyone
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August 2023 by Kritika Mishra
Good place! had a nice hair cut from very long hair to very short.
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August 2023 by Dallas Foodie
Unhygienic people who don’t care about customers. Save your money
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July 2023 by Pooja Solanki
Deepa is the absolute best. I have been coming to Lakme for eyebrow services for years and she is consistent, professional, and very good at threading. Love that she took the time to work late and get me in right as they were closing!
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June 2023 by Pearl Woods
Worst customer service. Tips mandatory even for minor services. Wouldn't recommend this at all. Keep away from this parlour. The beautician here has too much attitude.Service: Hair threading
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June 2023 by Music Madness
11 ladies waiting including me on a Thursday evening. Only one girl working and she is busy with facial. They should have more staff for the busy times. This has happened earlier as well. The two staff will be occupied with customers for facial or waxing or haircut and there won't be anyone in front. How can you run a salon with just one or two staff?
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December 2022 by Kalyani G
One of the worst service i ever had, they made me wait for one hour even after taking an appointment inspite of asking them if it will be delayed as i’m 8month pregnant.How can someone be so irresponsible. There are way more better salons in Irving or Dallas area. DO NOT RECOMMEND this place at all.Wish i could post without selecting even a single star.
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August 2022 by Richa Pandey
This place is horrible in terms of eyebrow threading! She ruined my right brow. I would never returned to this place ever again.Thanks
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May 2022 by Alka Sonkar
I went for threading. They spoil my eyebrows shape and one lady who did threading she did so hardly and badly that blood came near both eyes
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April 2022 by Chaiti Banerjee
Eyebrows threading is only $5. Loved it.