Massage Envy offers a range of services, including massage, skin care, and total body stretch, aimed at promoting overall wellness and a healthy lifestyle. Customers praise the lovely atmosphere and the attentive staff, who provide personalized care. However, some customers express difficulty in securing appointments with the more experienced therapists, and note that the pricing and membership structure can be challenging. The massage therapists, such as Mia, have years of experience and are praised for their expertise. Customers have had positive experiences, with one describing a "best massage" and another finding relief from extreme muscle tension. However, one customer expressed disappointment with the "inconsistent value" and an additional charge for "market adjustments" that was not communicated clearly. Overall, Massage Envy is a popular destination for those seeking professional and relaxing bodywork treatments, though the availability of experienced therapists and pricing transparency can be areas for improvement.