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September 2023 by Raul Duke
Worked there for 2 years for peak season. My trainer was cool but they replaced the hot kitchen with vending machines n I was stealing hella sandwiches from them.
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April 2023 by Melissa Terzo-Scott
Your employees are stealing items out of the warehouse that are meant to be shipped. Two bottles of baccarat rogue were stolen from what seems to be out of the warehouse. The fedex box was fine in both deliveries but once opened the package was ripped open and the perfume was missing TWICE. Customer service was great and I wasn't charged anything but it's still violating. Hope whoever is doing this gets caught red handed.
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February 2023 by Sandra G.
The worst customer service I have experienced in a high end department store. Every time I go into their shoe department I get disappointed. They never have my size and the salesperson is always abrupt and rude. Not the same Neiman Marcus pre-Covid.
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January 2023 by Kate B
I bought a dress from Neiman Marcus January 11 th and I want 2 day shipping.I called and chatted couple times but I still not get my dress.They said Texas warehouse supposed tobe shipped . They did not send any update or any email. It supposed to be my birthday dress. I am frustrated. Terrible customer service.
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July 2022 by Angela R.
I just received my order ( perfume). And I was sent an empty tester bottle. I have been on the phone for 30 minutes trying to rectify this situation and all they are willing to do is send me a return label. This customer service is terrible I can't believe they treat their customers like this.
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June 2022 by LaTasché
*Current employee*Where is HR?!? I've been calling and leaving messages for almost 2 months now. Ask managers and they dont even know. HR is still at home even though the facility don't recommend masks anymore. So no way to physically tall to someone. All I get everytime is a forward. Ridiculous and unprofessional. Don't even try to think this is the place the work. Its going downhill since I started.
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May 2022 by Karnella White
Ok place to work at, was employed for peak season. The company is unorganized and changes things without letting workers know in advance. They stared they fired me but I was not terminated based upon the conversation with my manager. HR is Horrible and still not in the facility due to covid.. like really. They dont call back, you constantly have to keep contacting them. Overall the work isn't bad..
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March 2022 by vannessa
Very unprofessional place to work. Not organized at all pls don’t go here
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February 2022 by Kayla Hunt
I specifically asked for an exchange on a pair of heels and instead of getting an exchange they processed my refund, when it was specifically noted in the system to exchange my heels for a larger size.
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February 2022 by Mary S.
This place is so bad,customer service,truthfulness,quality..the good old days are truly gone..i will close my account as there are better places to shop,seriously..
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January 2022 by MzCatherine Valkyrie
Loved working here
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April 2021 by Stefan Arsovic
See pictures and you tell me are these the same.So apparently someone switched the tag (I assume in this warehouse) and I got some cheap looking Isai jeans with a price tag of Dsquared2. I called customer support they told me they can’t send me right one because they’re sold out. Might be just a simple and honest mistake but something tells me it’s not. It’s on the managers to figure out what’s going in in their warehouse meanwhile I’ll stay away from shopping online in Neiman Marcus
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November 2020 by Caroline Hartgrove
This place is awesome
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October 2020 by Alyaa Aub
Mr. Dean Farris is such a wonderful person!He was so helpful with all my questions and requests. He is such a great asset to Neiman Marcus and an amazing representation to the Maison Francis Kurkdjian! Thank you for your help. All the best.
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September 2020 by Jesse Woulard
I love it
