-
November 2023 by Vickie Huber
Dallas techs are the best.
-
November 2023 by Vempre Terrell
Excellent customer service and technical support!!!
-
November 2023 by Danny Palmer
Quick and fast service.
-
July 2023 by Debra Bellamy
Mr. Alfredo Vega was very professional.He took the time to explain on the installment as well as answer any questions we had, he even gave me a hands on procedure set up that we would do in house. He’s very patience, from our end one of the copiers wasn’t cooperating, he worked with our Company’s IT team on making sure that before he left everything was 100%.This day and time it’s sometimes hard to find that 100% of detail Service that gives you 100% of Satisfaction.Thank you Alfredo & Novatech!! We appreciate you and your Business.Debbie Bellamy Assistant General Mgr. /PGA Tour Superstore
-
July 2023 by Swan Roofing LLC
We have been customers of Novatech for a while and we can truly say they take care of business. We recently purchased our third printer through Novatech and receive such an exceptional customer service by Alfredo Vega, his professionalism and knowledge was remarkably impressive. He assured everything was up and running before leaving. He went above and beyond our expectations!Thank you,Swan Roofing LLC
-
July 2023 by Audrey Barber
Great company, the service techs that I have had the pleasure of working with are knowledgeable, efficient and friendly. They let you know what is going on and how they are going to fix it and their follow up is impressive.
-
July 2023 by Maura R
Kevin is always professional and knows how to pin point the problem with our Konica Minolta . Quick and efficient. Thank you Kevin.
-
April 2023 by Luis Espinoza
My lease expired today and we have sent an E Mail and called the Novatech office regarding picking up said equipment since Monday the 17th but to no avail. My call was transferred to a Barry Lee? But he was out Monday I’m thinking for lunch, but hasn’t returned my call. Called again today and was advised that he’s out til next week. Got transferred to Cheryl Watkins but she wasn’t available. Last thing the receptionist said was No One was available to talk to me. We’ve been trying to take care of this issue for weeks.
-
April 2023 by T C Cast
Great service! Technicians are dispatch quickly.
-
June 2022 by Carlos A.
If I could give zero stars I would. Its a problem after problem with Novatech. But they sure are helpful once I write a check to them. I needed help with my printer and was told I have to pay to get my account off a "credit hold". I then pay all my balance, and as soon as my payment gets accepted, they send me to hold FOR 30 MINUTES. Worse part is that after being on hold for 30 minutes they then decide to hang up on me. Whats the point of paying all that money if my printer never works !! Took a technician 3 long weeks to replace a simple part. Do not spend your hard earned money on Novatech !
-
June 2021 by Alfred Hester Jr
Actually picked up load at Axiom Worldwide Logistics easy process in/out with friendly people
-
March 2021 by Rodger Beets
Nice place
-
December 2020 by Letha Vanderhei
Had an issue with print quality. Tech came out same day and replaced a drum in minutes. Very responsive and great customer service.
-
November 2020 by Barbara Edwards
Very prompt to respond and tec very profestioal.
-
March 2020 by Barbara Sonmezler
Very prompt to respond and tec very profestioal.
