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February 2024 by Mary Hoopes
Office depot has a lot too offer in supplies .
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January 2024 by yenny garcia
Very good place, very good service from Aj, very professional in his work, he helped me a lot, thank you
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January 2024 by Leah Chapman
If you need printing help- go here! I went two days in a row, each day was helped by a different young woman in the print area- and each day smooth and awesome. I didn’t catch either of their names, but the first woman helped me with the layout of my project and managed to help a few other customers while getting mine done perfectly. Today, this woman printed my two docs so fast and then didn’t even charge me! It was so kind and thoughtful! And because of these two ladies, this is the only location I’ll ever come to to print!! Thank you!!
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January 2024 by kyle noel
Ed is truly great! He gave amazing customer service and was incredibly helpful! I hope he is there next time I come in
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November 2023 by Alfena Williams
I visited this location for the first time yesterday and had the best experience. A young lady name Asia helped me with all of my printing needs. She was very friendly, patient, and went above and beyond to make sure I was satisfied with the flyers I had printed. I will definitely revisit this location.
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November 2023 by Eric K
Product selection is decent but the staff is awful.There is never anyone around to help. If you want or need help with something, you basically need to hunt down an employee and drag them over to where you need help. Although you may be able to drag an employee over to help you, don’t count on them being able to correctly answer questions, or have the knowledge that they claim. Too many times I’ve had to employees completely make things up just so they could give me an answer and make themselves look better.Honestly, if you are going to shop here, do your research before you ever step foot into the store and don’t expect anything more from an employee, other than using them to get something down for you.
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October 2023 by Brandon Lee
Around end of August, I was getting some print jobs and one of print job pros named Asia, helped me really well. She was very professional and kind. Overall, other store reps were nice too. Asia and her teammates deserve the compliment! Thank you!
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October 2023 by Shawna Ayumi
AWFUL experience. Only 2 self serve printers and one was out of service. The only one left had a family that was having issues with their usb drive and therefore took up an entire hour on it trying to troubleshoot. I left next door to Target and came back to see they were still “using it”.So I emailed my documents behind the counter and this location has a $2.50 minimum which the manager told me I had to pay even with their printer out of service and waiting an hour!Unbelievable. Waisted my time and didn’t print my 2 simple documents because of terrible customer service. Only came to this location because it was on the way to our friend’s house. Will not return to this location.Also, what might be their “greeter” dude sitting in the chair also rolled his eyes at me - you could definitely tell he was ready to go home.
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October 2023 by Luvera Ford
Asia is kind and always goes above and beyond to be professional. She always delivers excellent and exceptional customer service. She's the reason why I only visit this location.
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September 2023 by Annie Powell
I have been a long time customer of Office Depot, for almost 10 years. Purchased all of my business and personal products, devices and printing. My most recent experience with an online printing request was the most aweful experience ever. Knowing that Office Depot stands behind their service I contacted the store and was told that I could take the printed business cards back to any Office Depot location. I was on a business trip in another state, so I waited until I returned to Texas to return the cards to my local store. I walked into the Irving MacArthur store only to be greeted by a clerk with the first letter A that had a very poor attitude and treated me like I was a bother to him. He calls the manger and wouldn’t you know it that the manager Johnathan had a worst attitude. He was dismissive to my concerns and blamed me for the poor quality of Office Depot product. His nonverbal ques said loud and clear that your issue is not mine. Then he concludes our conversation abruptly and stated that I have to go back the store in Ohio to request a refund for the business cards. Johnathan was not willing to resolve my issue, and clearly he doesn’t care about Office Depot image to their customers. After this experience I will be taking my 10 year loyalty to another company that understands my needs as a customer and values the money that I am spending.#poorcustomerservice#leavingofficedepot
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September 2023 by April Allen
I had copies made of an old family recipe book. Ed was very helpful. He did everything I asked him to do. Great customer service.
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July 2023 by Koneru Ram
Store is not organized, staff dont respond to customers even standing in front of them for 15mins.. website shows the location holds stock of 39pcs which i want to buy, after reaching there they say we have 39stock in warehouse if we order they will send us in 5days.. The question is, why you need to open a store for not keeping the stock which is showing available in website.
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July 2023 by Travel Guru
Store is not managed well and customer service is mediocre at best. I have been here a few times recently mainly to use their printing services. They are understaffed and I had to wait more than 20 min. This is somewhat understandable but after the wait they tell me that they cannot ship because their printer is down, one time their computer wasn't working or some other reason. If they are genuine excuses then its on the store manager really. And the staff definitely could have done more to save my time since they are seeing me stand there with a box in the queue.
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July 2023 by G R
When I needed to make some large poster prints for one of the events at short notice, the staff at this location provided fantastic service and helped get the job done in record time ,within a few hours. Thank you for making it happen.
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July 2023 by Jody English
Looking at bookshelves for 10 or 15 minutes, no one around to ask for help. Went to the restroom, very dirty. Store floors obviously not vacuumed in weeks.