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March 2024 by Amy D
Excellent customer service from Heather who helped me order my glasses and adjusted them when I picked them up. Thanks, Heather!
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February 2024 by c allen
I’ve been here before and received great customer service from Amanda so I thought I would try scheduling my eye exam there this year. I like Dr. Huber. He’s patient and I appreciate that.Everyone there knows what great service is. Thanks ?
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January 2024 by Srishti Kumar
Visited a few weeks back to look at a new pair of glasses. Ms. Amanda was very helpful, and guided me through the different types of glasses, lenses and filters, although I bought my glasses elsewhere since my insurance wasn't supported.I would recommend them to improve their professionalism with customer service, I was hearing the other staff openly complain about previous clients in the store in front of customers. It did not seem very professional.
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January 2024 by Shawn
I've been going to Dr. Huber for over 7 years now. He is always professional and easy to speak to. The non-clinical staff is also nice to work with. Would highly recommend coming here for your annual exam and glasses needs.
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January 2024 by Leslie Castellon
Flor was an amazing help when explaining my benefits and helping me choose the perfect frames. The doctor was very helpful and patient in searching for the perfect prescription.
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January 2024 by Dana Armstrong
Dr Huber's accommodating staff set up an appointment that was convenient for me and upon arrival I was greeted immediately with smiles and warmth. I was so please how Dr. Huber took the time to explain and teach me about my eyes and caring for them. He was very nice to speak with and listened carefully to my questions, then responded sharing his vast knowledge in terms I could easily understand. Dr Huber and his team then helped me choose proper and flattering frames and lenses. I was happy and confident with the personal treatment I had just received.
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January 2024 by Bushra Iqbal
Poor customer serviceI must sayI went there yesterday for my insurance coverage frames as it was last day to claim,I reached there on the premise 20 mins before closing time.AND THEY DID NOT ENTERTAINED ME. INSPITE OF 20 MINS TO CLOSE.THIS MAC ARTHER BRANCH SHOULD BE SCRUTINIZE FOR THEIR EMPLOYEES DON'T WANT TO WORK.THE EMPLOYEE TOLD ME TO NOT WASTE MY TIME DISCUSSING ABOUT THE ISSUE WITH THEM AND SHOULD GO TO LENS CRAFTER INSTEAD. AS THEY ARE OPEN.If I am at the premise before closing time one should entertain the customer. I wanted to get not 1 frame but 3.The employer Should take that in consideration before hiring such non serious workers at a main branch like this.VERY PATHETIC.
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December 2023 by Klasy Kat
I made in eye exam appointment in office and I arrived at my appointment on time only to get there and no appointment was scheduled! These clinics get these young employees who obviously do not care! Again, I made my appointment in person. How could y’all be so careless and unconcerned!? I would give them a ZERO if I could. I was pissed!! And don’t even get me started on the parking! The parking lot is so small and the oil change business blocks you in because they are in line to get their cars serviced. The restaurant takes up the rest of the parking spaces. The parking is just horrible! On my way! To Lens Crafters. I am done with this Pearle Vision Location! Sorry, to the other Pearle vision business! I am done patronizing this place!
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October 2023 by Sy Al
Dr Huber took his time to do vision testing and answered all my questions. Nice and clean facilty.
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October 2023 by Dipankar Roy
They have good doctors but appointment availability is too tuff
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August 2023 by Venkat P K
5 stars for making every customer feel so important. Even during closing hours, I was received with so much warmth and my frame was fixed. Stay happy PV Irving Team.
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June 2023 by Ken Hurst
Today Amanda replaced the nose guards on 4 pair of glasses, at no cost. Amanda's willingness to help was greatly appreciated. Great service, real professionals. This location is my goto for eye glasses.
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April 2023 by Brett Dirr
I came in to get my glasses fixed and Amanda was unbelievable! She didn't ask any questions got right to work to see what spare parts she had, called numerous stores to see if they had parts on stock, even looked on Amazon to see if she could find any. In the end, she was able to continue to use the parts she had in the store to help and get me out the door with repaired glasses!This was my first time coming there and they have a new customer now!
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April 2023 by Mohammad J Atique
Dr Huber is great, very detailed. This my second time seeing him. Friendly location.
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March 2023 by Mr. DELIVERED Jesus saves BRO
I love the service Amanda Rangel was so amazing very patient kind and knowledgeable