Pilot Freight Services is recognized for its excellent delivery work and helpful, customer-friendly service. They successfully managed challenging situations, like delivering a shed in muddy conditions. However, some customers expressed a desire for better communication regarding delivery delays. While drivers are busy, timely updates about arrival times can help customers plan their day. Overall, the company is appreciated for its fast service and support.
The guys were nice enough, but I had to help them put the bed together, and the mattress was ripped. Thankfully purple warranties the cover, but I would think being that purple is so expensive they would find a better delivery. Nothing white glove about this place.
November 2023
I took delivery of a shed with them and they did excellent work. They hauled into my backyard just like I requested despite the muddy ground since it rained overnight. Very happy with their service.
November 2023
pilot freight service in Dallas and Austin..deliveries by appointment
