Planet Fitness is a welcoming gym that promotes the idea of being strong together in a Judgement Free Zone®. With over 2,700 locations, it offers a variety of best-in-class equipment, including red light therapy machines, tanning machines, and hydromassage chairs, along with ample cardio and strength training options. Many members appreciate the clean and modern environment, noting that it is rarely crowded and attracts a diverse clientele focused on self-improvement. The staff is friendly and attentive, ensuring that everyone's experience is positive. Reviews highlight exceptional service, particularly from staff members who go above and beyond to assist with any issues. Overall, Planet Fitness provides a supportive space for individuals of all ages and fitness levels to work out at their own pace, making it a favorite choice for many.
This morning Greg Cooks at the Irving gym went way out his way to make my life a little bit better. Greg has always been helpful but this was really nice what he did and I would like him to be acknowledged for that. He provided complete customer service like it's supposed to be. Greg listened to my request and got it resolved... read full comment
August 2026
I would like to leave this review for 1 person in paticular, Her name is Sophia and she is the manager. She is very hard working always cleaning, interacting with guests and greets with a smile. From what i see she goes above and beyond. I wish every gym had a sophia at the front desk. thanks soph
