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July 2023 by Adrian Chimal
Love the place. When I first came to Dallas from NOLA I was looking for a place to cut my hair and this was the first place to try out and has been the only place for me to come to now. 3 years and still love it. Sam and Susan are just wonderful ppl. Love to talk with them and definitely deserve all the love and clientele they can get.
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June 2023 by Anand Jayanti
Susan, who cut my wife's hair, began by telling her she shouldn't have come. Rather, my wife should have gone and found Amanda, a woman who used to work there, and whom my wife had enjoyed working with before. Susan cut my wife's hair aggressively, pulling hard on her hair while scolding her about entitlement throughout, such as when my wife made an adjustment on the way Susan made the part. At one point Susan abruptly stopped the haircut and said "the artist in me can't continue - the vibe is off." My wife begged her to continue rather than leave half her hair shorter than the rest. She asked my wife's age, and then scoffed that this "is typical of millennials."I called the establishment and said I wanted to talk it through with the manager rather than write a review. He replied that "you can write whatever you want," before abruptly hanging up. They haven't picked up any further calls, yesterday or today.A haircut is supposed to make you feel good about yourself. My wife felt humiliated and insulted, and was in tears when she unbelievably had to beg Susan to continue the haircut halfway. I've never heard of a business with this kind of disdain for their customers, indifference to feedback, and arrogance. We won't ever be back, but I wish I had been there to help my wife exit the situation. I hope this helps others.Service: Haircut
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March 2023 by Renee Clarey
The owners are so amazing. They really take their time listening to what you would like done. They tell you up front what the cost will be for your visit. They also recommend how to care for your hair and suggest products that would work best without being pushy. I highly recommend this salon for any hair service! I got exactly the color and cut I wished for!!! Hands down the best salon in our area!Services: Hairstyling
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March 2023 by Renatta Drake
Went for a last minute blow it + hair styling, they were able to squeeze me in for an appointment.She always save my like lol The owners were extremely courteous and professional. Thank youServices: Blowouts
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November 2022 by Emily Hoagland
Best owners ever! So accommodating. My sister recommended me, her husband goes, my sons and myself. I recommended anyone looking that ask. Affordable prices well. Support your small business OWNERS EVERY TIME YOU CAN.I love they are a small family-owned company.Keep rhe little guys going when they give great services!!!Emily!
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September 2022 by Melinda Cook
Gray coverage; hi lights, haircut style and blow dry. I adore Susan and Sam . They are true professionals
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August 2022 by Debi Harvey
Jackson says Susan and Sam are super talented!Service: Haircut
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July 2022 by Linda P.
After leaving several messages and/or the voicemail box being "full and not accepting messages," I finally tried texting to make an appointmen, and finally received a call from Sam. He is the husband of Susan, the hairdresser, and was very curt with me when I told him how many times I tried to reach them to make an appointment. After much discussion with Susan and showing her an actual color picture of the color and highlights I wanted, she brought over a large book with color swatches and told ME to pick! I'm NOT the hairdresser! I know what I want and showed her the color in the picture, so SHE should know what color would achieve that look. After 3 hours and almost $200+, I emerged with very, very dark brown hair with lines of what looks like grey about every 3"! I think I was in shock! When I got home, I texted and said it's not even close to the warm brown with blond highlights that I showed Susan, and would they PLEASE fix it!?!. Sam called me and after a 5 minute tirade blaming me, I asked if they would fix it and he said "No!". I said, "you're kidding me?" He said "No, I not kidding you!" I hung up the phone. This guy is like a bouncer at a night club. You can never talk directly to Susan, the actual hairdresser! Now I have to go find someone who can fix their mess! For another $200+ no doubt. My advice: STAY AWAY!!!!!!!
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July 2022 by Shawn Cruz
Referred here by friend, made an appt.!Upon arrival, I was met with a greeting & a superb waiting lobby, stocked full of neatly diverse hair!So I got a shampoo first, I explained 1 time what I wanted, & the stylist went to work & gave me exactly what I wanted N to perfection plus some, styled asked me how I wanted it styled & with what!This was the most quintessentially Pleasant, most Gracious Hair Salon I have ever been to! Where I left with a haircut exactly as I wanted in the fastest timely manner, yet not 1 feel of a rush, just smooth!HIGHLY RECOMMEND Im truly amazed, so organized if you scheduled an appointment at 3:00pm u will be getting ur hair done at 2:59pm n watch the next appointment come in to the front door! So peaceful n convenient, BLISS!Oh yeah I was even complemented about My Hair, multiple times! Just truly sincere! I rambled, but I'm speechless, lol!!!?!
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July 2022 by Vic Dayal
One of the best haircuts i have had in a while - thanks for taking me in late in the day!!
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June 2022 by Taisa Reina
Susan and Sam are the best. I’ve been going to their salon since 2020, when I moved to DFW area. They were high recommended by ladies that I respect a lot and always look amazing. Everything I go, I leave satisfied! They use great products and my hair looks healthy and beautiful. Thank you Susan and Sam!
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May 2022 by Sandy C.
I love this place. They can usually squeeze us in when we need last minute appointments, too. We have had men and women, adult and teen haircuts and coloring, which were all very professional and nice looking. Friendly owner and nice assortment of products to take with you.
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April 2022 by Ramzi Ghazaleh
This place is fantastic and I've been a customer for years. Amanda always stands out with exemplary work in how she cuts and colors my hair while making the entire experience fun and comfortable. 10/10 recommend and ask for Amanda.
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April 2022 by Aishwarya Neupane
I asked for a trim and specifically said I wanted to keep the same length but the lady took four inches off my hair. I was obviously not happy with the haircut but this was not even the worst part of my experience. When I spoke with the owner about this, I was told she had to chop that much off because my hair was "uneven", however, the last haircut I got was from the same lady. When I said I wanted a refund the owner tried to shame me saying "you do not have respect for people who work on their feet trying to please you" My mother works at a salon and I am a teacher who's on her feet ten hours a day. I have been going to this place for 10+ years and I was quite honestly appalled by the treatment and the fact that the owner tried to shame me into feeling like a bad person.Service: Haircut
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March 2022 by Melanie Russell
This salon used to be a good place I don’t know what happened. I’ve been coming here for years but the past few times I’ve come to see Susan, all I hear is her complaining. She does the work on my hair ok but she complains about everything and everyone. She tried talking bad about her employees to me and even other clients! It’s embarrassing. It’s hard to know what to say or do as a client sitting in her chair listening to that unprofessional “small talk”. I thought the last time she did this it was just a bad day, that she needed to vent. But the next time I came she did the same thing! It makes me wonder if she talks bad about ME when I leave. It’s sad really. Like I said this used to be a good place. Susan and Sam seem burned out and unhappy with life and it shows in their work, their mood and their conversations. They both are unprofessional and this salon has gone to the dumps. I will not be returning.Services: Haircut
