Red Wing in Irving, TX offers a top-quality fitting experience and exceptional customer service. Customers praise the staff for their kindness, patience, and genuine care in helping them find the perfect boots and inserts. The store's team takes the time to understand individual needs, walking customers through various options and explaining the differences to ensure satisfaction. One highlight is the staff’s dedication to personalized service, with associates assisting customers in selecting the right boots for their specific work requirements. The store features the Ultimate Fit Experience, which tailors footwear to support, comfort, and safety, and includes ongoing care such as free oiling and lace replacements, along with minor and major shoe repairs. Customers appreciate the quick, attentive service, even during busy times, and the helpfulness of staff in resolving issues like shoe mix-ups with ease. The quality of the boots, combined with the friendly, caring staff, creates a welcoming environment that encourages repeat visits. Overall, Red Wing Irving is highly recommended for its high-quality products, professional service, and commitment to customer satisfaction.
I have bad problems with my feet. Went in and Mrs. Carr waited on me. She knew her boots and shoes and found me a pair that are fantastic. Thank you very much Amber!
September 2025
The store in Irving was great! We are from out of town. They were kind, patient and took all the time we needed to get perfect inserts and boots. Great to have kind service with people that care. Highly recommend!
July 2025
Delma was the best, from the moment I walked into to the store. She was so much help that she walked out the back room with 3 boxes of boots, to make sure i chose the right type of boots for the type of work that I do. She really took the time to help me and cared that I left the store satisfied with my purchase.
