Red Wing in Irving, TX offers a top-quality fitting experience and exceptional customer service. Customers praise the staff for their kindness, patience, and genuine care in helping them find the perfect boots and inserts. The store's team takes the time to understand individual needs, walking customers through various options and explaining the differences to ensure satisfaction. One highlight is the staff’s dedication to personalized service, with associates assisting customers in selecting the right boots for their specific work requirements. The store features the Ultimate Fit Experience, which tailors footwear to support, comfort, and safety, and includes ongoing care such as free oiling and lace replacements, along with minor and major shoe repairs. Customers appreciate the quick, attentive service, even during busy times, and the helpfulness of staff in resolving issues like shoe mix-ups with ease. The quality of the boots, combined with the friendly, caring staff, creates a welcoming environment that encourages repeat visits. Overall, Red Wing Irving is highly recommended for its high-quality products, professional service, and commitment to customer satisfaction.
It was great as always! Got my Irish Setters resoled and I'm very thankful for that option
March 2026
Was in and out in 5 mins. I knew what I was after. Was greeted soon as I walked in. Asked for certain size. Lady got it quick. Tried on. Was out just that fast. Would definitely recommend going here
January 2026
Love my work boots. I had to exchange mine and Thelma helped me. Boots here are so comfortable and last me a long time too. Customer service is good. Recommend this place 👌
