Sally Beauty offers a mix of positive and negative experiences based on customer reviews. Many customers praise the staff, especially manager Daphine and employee Patrece, for being helpful and efficient, making shopping quick and easy. One customer appreciated the assistance with an online order issue, noting the staff's kindness and patience. However, there are concerns about the store manager's behavior, with reports of rudeness towards employees and a lack of support for customers during busy times. Despite this, the store provides valuable services like free video consultations for hair color, with staff willing to answer questions and offer support without pressure to buy. Overall, Sally Beauty is recognized for its helpful staff, though management practices may need improvement.
