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January 2024 by Katan Patel
Teresa very knowledgeable and friendly!!She always help customers and show right product to use ❤️❤️❤️
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December 2023 by Michelle M.
Tried to make a purchase but was told they don't accept their own Sephora Visa card which is crazy to me because even jack in the box accepts the Sephora Visa card. It can be used anywhere.
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November 2023 by shadan mariyam
Staff is super rude. I have been there only twice and both times have had bad experiences with the girls working there. Never gonna visit again.
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October 2023 by Lisa Garcia
This was my very first time shopping there and it was a terrible experience. First of all I was followed throughout the aisles making it seem like I was going to steal. Then when I asked for help rather than speak to me she just pointed. So when I finally brought my items to pay the cashier looked miserable. There was no smile or positive interaction. I spent quite a bit of money there today to be treated like a crimal. I will not be visiting this location again. Hopefully they pay attention to the reviews and get people in there that can provide good customer service.
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October 2023 by Rosy Canas
Teresa has been super helpuful her recomendations with my skin rutine are the best, i highly recomended this particular location. Valley ranch.
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September 2023 by C T
Customer service is absolutely horrible. I tried to call them and the kohls representative transferred me 4 times but they didn’t pick up. I even overheard the kohls representative telling them that a customer is trying to reach them and to please answer but they still didn’t. I called to see if something is in stock because they hardly have anything but if they can’t even answer their phones, it’s not worth going there.
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September 2023 by Tranae Harvey
Customer service is really lacking at this location, hopefully the new location they built down the street will be better, in the meantime I will go to ulta at least they don’t mind helping the customers
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September 2023 by Fatima Rodriguez
I only come here when I absolutely need something because every time the customer service is so bad. I get treated like I’m gonna steal and there’s not a lot of products .
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June 2023 by Vidhi Shah
This place does not have a lot of products , they are mostly out of stock , also the ladies who work here have a strange attitude and very few I can say two ladies have been good to me when I asked them for some help in regards to the products, I would suggest go for another outlet of Sephora.
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April 2023 by Bell xo
Teresa - Love her recommendations and her personality is absolutely lovely! Everything she has persuaded me to buy has definitely been worth it ??
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March 2023 by Angela Z
I went to restock some items that I was out of and when I was almost done the employee came to me and said that she noticed how thin my hair is. I have chronic health conditions as well as alopecia, and she said this in the middle of the store within earshot of other customers. She shoved products in my hands that would take care of my “issue”. She also swapped out my products with ones that weren’t what I had originally chosen. I’ll drive the extra twenty minutes next time to shop at another Sephora location.
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March 2023 by Aingeal R
I went to restock some items that I was out of and when I was almost done the employee came to me and said that she noticed how thin my hair is. I have chronic health conditions as well as alopecia, and she said this in the middle of the store within earshot of other customers. She shoved products in my hands that would take care of my “issue”. She also swapped out my products with ones that weren’t what I had originally chosen. I’ll drive the extra twenty minutes next time to shop at another Sephora location.
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March 2023 by Alysson Oliva
I asked a lady if she can shade match me for a too faced foundation, and at that moment my mom called me. The lady asked me if I was ready and I said to give me a second. All of a sudden she left and had an attitude… so impatient.
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February 2023 by Yajaira Tovar
Love this store Teresa went above and beyond . I really want thank her for taking her time helping me with my skin care rutina.
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January 2023 by Eliza Thomas
I spoke with Teresa and Zenona, I was looking for Glow Recipe items, and they let me know what they had and what they didn’t and helped me find new products to try. Love their customer service we will be back soon