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October 2023 by Sachin Deshmukh
IF YOU CAN AVOID THIS PLACE PLS DO SO UNPROFESSIONAL WORK LIE TO CUSTOMERS JUST PICKED UP MY AUDI Q3 WAS IN A ACCIDENT LAST WEEK HAD SOME DAMAGE TO THE BACK DOOR OF THE PASSENGER & ON MY WHEEL I WAS REFFERED BY PROGRESSIVE INSURANCE TODAY I PICKED UP MY CAR 09/2023 AT 4.55 PM WENT HOME CHECK MY THEY CAR SAW THEY REPAIRED MY WHEEL & SWAPED FRONT WHEEL TO BACK & THE REPAIRED TO FRONT WHEN I CHECKED WHILE I WAS THERE WITH MIKE HE TOLD ME DIDN'T TOUCHED THE FRONT WHEEL WHICH HE WAS LIEING AND REPEATED SAYING I DON'T UNDERSTAND WHAT YOU ARE SAYING YOU DIDN'T TOUCHED THE FRONT WHEELS WHY IS THE WHEEL STUDS COVERS MISSING FROM BOTH FRONT WHEELS BEFORE PICKING UP TALKED WITH DAVID ON THE PHONE HE TOLD ME THEY PUT A NEW WHEEL &MIKE SAYS WE DIDN'T WE REPAIRED THE WHEEL ALL GAME AVOID THIS PLACE DELIVERED THE CAR DIRTYWILL TALK TO PROGRESSIVE ABOUT MY STUD COVERS BAD WORK SHOP IF ANYONE HAVE TO WORK ON THE THERE CAR I WILL HIGHLY RECOMMEND THE SERVICE KING ON 183 WEST LOCATION NEXT TO WALMART PROFESSIONAL BEST CUSTOMERSERVICE & WONDERFUL JOB 5 STARS TO THEM
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August 2023 by Thanh Tran
Picked up my car today thank you so much to everyone who worked hard on the silver corolla im. I’m so sorry if I was rude thank you. My car looks great
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July 2023 by lyneal nichols
I had a blowout on my tire on 183 highway so I had to exit and try to change my tire just so happened. I was across from the service King shop and they help me change my tire and put a spare on I was so thankful.Service: Tires
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April 2023 by Kyman Caviness
Crash Champions/Service King Location is awful. 0 stars if I could and i'd strongly recommend taking your business somewhere else.Dropped off my car to be repaired through my insurance in early February. They were supposed to be giving me text updates through their system but I had to keep calling and sending reminders because they weren't on top of it. Tried to do weekly check-ins and they kept pushing the completion date back 2 weeks every time I called. I tried to get my insurance company to take my car somewhere else but my car was disassembled so we couldn't do anything. Insurance company couldn't get a completion date out of them either. Tried calling to ask for better communication and to see what was going on and the associate was gaslighting me to make it seem like I was asking for too much. Then the GM reached out and told me the most recent delays were because the paint guy wasn't in. When I finally got my car I told them the tire indicator light was still on and they told me it would go off on its own I texted them later that day that I would bring it back because it was still on. No response. Tried to bring my car in the next day and they don't have their hours updated online so they were closed. Came back the following day and they said they don't fix tire indicator lights and i had to go to a discount tire shop. not sure why i couldn't get a text response of this. The associate said he didn't know the address but they use them for all tire repairs. I had to ask him to look it up. So basically it ended up being almost 2 months in limbo. Never again.Services: Painting
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March 2023 by Major R.
My car was here 9 months for a wreck. You would have thought I was ejected from the vehicle the way these guys explained my damages. It's a collision repair shop who is paid through an insurance company who handles wreck. 9 months later Mike tells me we're done come pick it up. As he checking me out for $500 ( my deductible) he tells me he's gone to do a run down on things he fixed and just zone out. Tf. Then he proceeded to tell me some work was not done as it was apart the wreck but not covered. First you get paid to do repairs and not exclude work and then think I'm not going to report it back and then they stole my wheel lock key so I couldn't take it elsewhere because it sound like grinding ball joints he said I probably did bending corners. By far the most incompetent, unprofessional I wanna say more but you don't get paid enough for me to argue with someone who should follow order right the first time. We are not in 1960 we need a little bit more progression. Treat me like you would your grandmother. I do it at my job.
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January 2023 by Brenda Saavedra
Really good customer service!Chris was great at explaining everything to me and keeping me informed as my vehicle was being worked onThe guys did such a good jobCan’t even tell what happened anymoreThanks!
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December 2022 by Isabel San
Than q Service King for taking care of my chubby girl. My repairs took about 11K, shout out to Travelers Insurance for That. Great communication throughout my process and progress of repairs. Friendly staff that you cannot find anywhere these days. You will be sure to get busier with work when I tell my friends and family about my perfect experience!Services: Body & Trim
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October 2022 by Beau M.
Scruffy estimator in the front was short rude and wasn't able to assist with an estimate
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August 2022 by Russell Bell
Outstanding and thoroughly professional, work and staff. I highly recommend this shop. Given the time they needed, I got the service you'd get from employees caring about the reputation of the company they're working for.To Chris Black and to my serivce manager and all down your staff. Ya'll look marvelous.
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July 2022 by Ira Robertson
I want to thank Service King for a outstanding job that was performed on my Dodger Journey now I see why the company name is call Service King I will be passing on to my insurance company what a outstanding service thank you staff members & all the service tech that did a outstanding jobService: Body & Trim
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July 2022 by Cas Lovo
The staff there is courteous but consistently lie about deadlines, saying it’ll be finished this day when it’s not at all. They true to sugarcoat the time but it takes way longer here then it does any other service king. Take your car somewhere else, you won’t regret itServices: Body & Trim
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March 2022 by Unbroken Bond
Office staff helpful, manager was involved in claims process and put in extra effort to ensure excellent results!!
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January 2022 by DebbieCake Squad
Service King did a outstanding job on our vehicle. I am so pleased with the outcome. The service manager went above and beyond to make sure we were pleased before we left. I recommend Service King to anyone and I promise they will be truly satisfied 100% they treated us wiith royalty.?Services: Body & Trim
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December 2021 by Janie Wheless
Beware - repairs are sub quality. They seem to not be able to give truthful answer to a question. Still haven’t received a part that goes to the car. We have “washed our hands” of this place
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September 2021 by D Btn
Terrible place to get work done. They did more damage to my vehicle then I originally went in with!
